Rei Rivera Email & Phone Number

San Diego, Ca, Us

San Francisco, Ca, Us

Talkdesk is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line.

San Francisco, California, Us

Zendesk is a customer support platform that offers a centralized system for connecting customers through multiple channels. Its powerful ticketing system helps businesses manage customer interactions more efficiently, leading to better customer service and relationships.Acquired five new logos in 2023, generating a $2.3M net new pipeline by proactively managing named accounts and identifying growth opportunities in green field accounts.Orchestrated successful Go-To-Market strategies, utilizing the MEDDPICC methodology, driving increased revenue and market growthChampioned cross-functional collaboration for seamless product demonstrations, implementations, and post-sales supportProvided strategic insights and compelling business cases to CXO, CIO, and LOB executives driving organizational success

San Francisco, California, Us

San Francisco, California, Us

Zendesk Sunshine Conversations is a programmable API-based messaging platform, It Supports more than 18 individual channels for creating unique customer experiences. Integrating messaging across sales teams, e-commerce sites, payment systems, databases, and support centers.

Newton, Massachusetts, Us

"EdAssist" is a Bright Horizons provider of customized education solutions. It's designed to improve recruitment, retention, and talent development by providing a platform for end-to-end process management to manage human capital investment strategically.Developed, and nurtured a $3M+ active sales pipeline Devised a multi-strategy approach, resulting in four new enterprise logo acquisitions in 2021Managed RFPs, proposal development, and presented business case informationAligned with C-Suite and VP-level executives providing solution-oriented outcomes.

San Diego, California, Us

Founded in 2013 by one of the co-founders of ServiceNow. Perspectium is a fully managed ServiceNow native integration, designed to synchronize data and workflows. Solving use cases for ITSM, data replication, improving SM reporting (CSM, ITOM, ITAM), and e-bonding with service providers (Acquired by BitTitan) Drove revenue growth through strategic sales initiatives, securing new logo acquisitions with ACV ranging between $125,000 - $325,000 ACV. Articulated data-driven insights to reduce sales duration and exceed quota attainmentLed and developed the inside sales reps, improving market coverage by 30% across the US and UK

San Diego, California, Us

SolidProfessor is the go-to on-demand platform for online engineering training, specifically for software applications used in engineering design, curriculum, and certification. Partnered with SDR to generate over $2 million in annual sales pipeline, achieving 150% quota attainment in 2015Prepared proposals, negotiated pricing, and communicated ROIAwarded 2015 Account Executive of the Year for exceeding revenue benchmarks

Chandler, Arizona, Us

Ashford is the largest educational holding of Bridgepoint Education the university offers degrees in more than 50 degree programs.Direct marketing sales, prospecting, and business development.

Bachelors Of Arts, Business Administration

Associate Of Arts (A.A.), Small Business Management