Bryan Mclaughlin Email & Phone Number

United States

Greater St. Louis Area

Responsible for sourcing, planning and implementing all aspects of Regional and District meetings and events.

Greater St. Louis Area

Manage and process travelers that visit high risk locations throughout the world. Manage traveler compliance and cost avoidance.

Greater St. Louis Area

 I served as the main liaison between the Client and Travel and Transport. I was the primary advocate in communication of Client needs and facilitating achievement of Client goals through proactive consultation. Developed and nurtured relationships with multiple Clients through email, telephone and in-person communication and meetings. Responsible for building and maintaining strong partnership bonds with various levels within the Clients’ organization including senior and executive… Show more  I served as the main liaison between the Client and Travel and Transport. I was the primary advocate in communication of Client needs and facilitating achievement of Client goals through proactive consultation. Developed and nurtured relationships with multiple Clients through email, telephone and in-person communication and meetings. Responsible for building and maintaining strong partnership bonds with various levels within the Clients’ organization including senior and executive level management. I facilitated implementation of new accounts as well as assured smooth assimilation with all relevant company operations. I conducted training of several online booking tools, including Cliqbook, Reardon and Res-Ex.  Responsible for Client retention of existing accounts including RFI, RFP, pricing preparation and best and final presentations. I was also responsible for accurate monthly invoice and billing analysis prior to sending out to the client. In-depth financial analysis for account profitability and efficiency required Provide in-depth travel management reporting analysis including forecasting, trending, benchmarking and recommendations for overall travel program effectiveness.  Provided management and cost accountability to Client. Developed, prepared and presented educational materials, formal quarterly presentations, and professional Client communication pieces. Responsible for developing business plans including KPIs and measuring results, Communicate Client’s goals, issues and concerns through appropriate channels at Travel and Transport.  Responsible for resolving issues and communicating to the client actions steps to ensure that no repeat circumstances occur. I Attend industry seminars and webinars to enhance knowledge as well as summarize and communicate findings to others within Travel and Transport Take an active part in Vendor negotiations. Show less

Greater St. Louis Area

Responsible for managing a $70 million transient travel program and the preferred travel vendors who will participate in the platform. Led the Request for proposal process (RFP) to source a travel management company that could best fit the needs of the program as well as provide the account management necessary for the scope of the program.Process and Template Development: Lead the creation, communication, and management of contract management processes and agreement templates to… Show more Responsible for managing a $70 million transient travel program and the preferred travel vendors who will participate in the platform. Led the Request for proposal process (RFP) to source a travel management company that could best fit the needs of the program as well as provide the account management necessary for the scope of the program.Process and Template Development: Lead the creation, communication, and management of contract management processes and agreement templates to improve the structure and comprehensiveness of each.Category Profile: Document and maintain a comprehensive category profile for Travel related services including knowledge of market supply and demand, industry related technologies and trends.Strategic Sourcing: Lead the development of sourcing strategies for travel services categories. Support the Director of Travel and Meetings in the creation, alignment, and management of suppliers including metrics, dashboards, and key performance indicators (KPIs) to support our travel vendor’s performance. Adherence to Procurement policies, identification and documentation of assessment criteria, evaluation of suppliers, and the contracting of select suppliers.Negotiate Agreements: Negotiate master services, confidentiality, service standards, and other supplier agreements based on developed boilerplates and with the support of Forest functional and legal teams to ensure high quality, provide clarity, obtain competitive costs, document timelines, and mitigate risk. Track savings.Contract Management: Develop and foster relationships with your peers in the Travel and Meetings Department and enabling functions, as well as our suppliers to ensure clear communication, create an environment of partnership, and agree-to contractually committed levels of service, quality, delivery, and cost. Show less

Greater St. Louis Area

 Centralized eight national brands with corporate travel operations into a unified program; developing, negotiating, launching, and mandating compliance to new platform within a tight, six-month window.  Achieved 97% compliance within two years; overcoming tremendous resistance to program compliance by leading and reshaping a corporate culture of compliance and accountability.  Effectively trained, educated, and engaged employee compliance; leveraging both onsite and online training… Show more  Centralized eight national brands with corporate travel operations into a unified program; developing, negotiating, launching, and mandating compliance to new platform within a tight, six-month window.  Achieved 97% compliance within two years; overcoming tremendous resistance to program compliance by leading and reshaping a corporate culture of compliance and accountability.  Effectively trained, educated, and engaged employee compliance; leveraging both onsite and online training of new systems and platform processes to overcome learning curve and expedite employee compliance.  Established comprehensive global program from inception; leveraging extensive background in negotiations and program development to structure global preferred partner agreements and develop a solid foundation of structure, process, protocol, and systems to effectively manage/monitor travel spend.  Process expense reports via the Concur system and provided training on the tool to employees Show less

Greater St. Louis Area

 Played instrumental role in client retention and year-after-year repeat business; satisfying discriminating, hard-to-please clientele by identifying fresh incentive/program ideas and providing unparalleled execution of programs held both domestically and abroad (80% international) throughout Asia Pacific, South America, Africa, Australia, the Caribbean, and Europe.  EXTENSIVE EXPERTISE IN GLOBAL TRAVEL & INCENTIVE PROGRAMS  Expertly planned, developed, and delivered eight… Show more  Played instrumental role in client retention and year-after-year repeat business; satisfying discriminating, hard-to-please clientele by identifying fresh incentive/program ideas and providing unparalleled execution of programs held both domestically and abroad (80% international) throughout Asia Pacific, South America, Africa, Australia, the Caribbean, and Europe.  EXTENSIVE EXPERTISE IN GLOBAL TRAVEL & INCENTIVE PROGRAMS  Expertly planned, developed, and delivered eight inclusive group travel programs annually; producing events for 200 – 3000 guests overseeing budgets of $300K to $4M. Excelled in designing intricate, multifaceted programs to exotic worldwide destinations; collaborating with suppliers and third-party vendors/destination management experts to identify key points of interest and activities available in various locales. Managed all aspects domestic/global program execution; overseeing client consultation, budget planning, theme development, venue scouting, site inspection, vendor sourcing/management, food and beverage services, décor, travel, onsite transportation, accommodations, itinerary development, special events, activities/tours, and onsite management.  Conducted extensive budget/cost analysis of proposed programs; developing intricate, initial program grids based on proposed destination(s), number of attendees and trip duration.  Provided rigorous financial oversight; crafting Letter of Agreement, calculating penalties for cancellation and attrition, developing client payment schedules, and initiating client invoicing. Managed ten on-site Maritz Travel Directors; assuring premier customer service throughout every phase of the travel experience. Show less

Fenton, Mo