Bryan Michael Email & Phone Number

Hello! I'm Bryan, an enthusiastic and dedicated IT professional based in Olympia, WA. My passion for technology and commitment to customer satisfaction have been the driving forces behind my journey. With a solid background in customer service and hands-on job experience in diagnosing, repairing, and maintaining software and hardware components, I am eager to contribute my skills and knowledge to a Help Desk/entry-level IT position. My experience also includes providing technical advice to employees, installing cameras and ethernet cables, configuring new laptops, and managing customer support. I am excited about the opportunity to bring my expertise and dedication to a dynamic team.Why I Want to Enter the I.T Field:My journey into the I.T field stems from a genuine fascination with the world of technology. Throughout my academic pursuits in the Cybersecurity Certificate Program at Chegg Skills, I gained hands-on experience with a variety of cybersecurity and I.T tools, including Active Directory (A.D), Remote Desktop Protocol (RDP), and Office. This exposure, coupled with my CompTIA Network+, CompTIA Security+, and CompTIA A + certifications, has equipped me with a solid understanding of network security principles, firewalls, VPNs, and intrusion detection/prevention systems. Outside of the tech world, my interests include traveling, running, cooking and of course, staying up-to-date with the latest developments in Information Technology. I am ready to bring my unique blend of customer service experience, technical know-how, and passion for learning to a role in the I.T field.

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  Western Governors University

  Computer Science