Bryan Michael Email & Phone Number

Bay Area / Central Valley District And Northern California District

Manage and ensure all physical security standards are in place and communicate any risk exposures to Corporate Loss Prevention partners for 27 Barnes & Noble locations in the Bay Area / Central Valley District and the Northern California District. I am also responsible for 11 Paper Source locations in the San Francisco Bay Area, Sacramento and Central Valley regions. During in-store and/or virtual visits, walk the sales floor to identify merchandise protection opportunities and… Show more Manage and ensure all physical security standards are in place and communicate any risk exposures to Corporate Loss Prevention partners for 27 Barnes & Noble locations in the Bay Area / Central Valley District and the Northern California District. I am also responsible for 11 Paper Source locations in the San Francisco Bay Area, Sacramento and Central Valley regions. During in-store and/or virtual visits, walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas.Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results.Investigate and resolve inventory integrity issues by working with business partners for appropriate resolution.Manage data analytics for assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents.Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards.Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues.Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures.Develop market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores.Manage internal and external investigations, including apprehending shoplifters and interviewing employees.Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores.Manage all health and safety issues by partnering appropriately and escalating when needed. Show less

Emeryville, Ca.

Responsible for the supervision of the Risk and Compliance department which consists of six employees in a location of 160,000 square feet with annual sales of $150,000,000. Responsible for controlling inventory shortage through internal theft, external theft and data integrity loss. Recruit and develop the Risk and Compliance team. Enforce company Risk Management Policies and Procedures and OSHA regulations through required assessments. Chairman of the Safety Forum.

San Francisco North Territory

Responsible for working with General Managers and District Managers to identify inventory shortage issues in Gap Specialty, Gap Outlet, Banana Republic Specialty, Banana Republic Factory Stores, and Athleta totaling 38 stores. Supervise and develop four Loss Prevention personnel. Responsible for ensuring execution and compliance of target store/shortage reduction programs. Assess store and district needs to ensure Loss Prevention resources (CCTV, EAS, Public View & Manpower) are… Show more Responsible for working with General Managers and District Managers to identify inventory shortage issues in Gap Specialty, Gap Outlet, Banana Republic Specialty, Banana Republic Factory Stores, and Athleta totaling 38 stores. Supervise and develop four Loss Prevention personnel. Responsible for ensuring execution and compliance of target store/shortage reduction programs. Assess store and district needs to ensure Loss Prevention resources (CCTV, EAS, Public View & Manpower) are properly deployed.Proactively monitor controls to identify employee theft. Proactively monitor controls to identify employee theft through the utilization of POS exception reporting tools. Responsible for coordinating the recruiting hiring and training of Loss Prevention personnel.Identify through succession planning top talent for next level career opportunities.Responsible for developing and administering Individual Development Objectives, quarterly check-ins, and annual reviews for Loss Prevention team. Assist in the creation of action plans to achieve operational compliance.Work closely with management to communicate and train operational standards.Develop district specific action plans for reducing shortage and conduct internal investigations. Manage Loss Prevention staffing budgets and conduct store visits to ensure compliance to company policies and procedures. Interface and deliver Loss Prevention training to Field and Corporate business partners. Show less

San Francisco Bay Area

Responsible for working with General Managers and District Managers to identify inventory shortage issues encompassing three districts totaling 32 stores. Supervise and develop three Loss Prevention personnel. Responsible for ensuring execution and compliance of target store/shortage reduction programs. Assess store and district needs to ensure Loss Prevention resources (CCTV, EAS, Public View & Manpower) are properly deployed.Proactively monitor controls to identify employee… Show more Responsible for working with General Managers and District Managers to identify inventory shortage issues encompassing three districts totaling 32 stores. Supervise and develop three Loss Prevention personnel. Responsible for ensuring execution and compliance of target store/shortage reduction programs. Assess store and district needs to ensure Loss Prevention resources (CCTV, EAS, Public View & Manpower) are properly deployed.Proactively monitor controls to identify employee theft. Proactively monitor controls to identify employee theft through the utilization of POS exception reporting tools. Responsible for coordinating the recruiting hiring and training of Loss Prevention personnel.Identify through succession planning top talent for next level career opportunities.Responsible for developing and administering Individual Development Objectives, quarterly check-ins, and annual reviews for Loss Prevention team. Assist in the creation of action plans to achieve operational compliance.Work closely with management to communicate and train operational standards.Develop district specific action plans for reducing shortage and conduct internal investigations. Manage Loss Prevention staffing budgets and conduct store visits to ensure compliance to company policies and procedures. Interface and deliver Loss Prevention training to Field and Corporate business partners. Show less

Gap Outlet - United States

Responsible for managing the investigative process for detecting the existence of internal fraud through exception reporting, store research, general loss interviews and response to hot line calls for the 236 Gap Outlet stores in the United States. Determine store control failures and identify preventative measures for the stores to reduce loss. Partner on employment status and employee prosecutions. Conduct surveillance and analyze inventory results to determine investigative… Show more Responsible for managing the investigative process for detecting the existence of internal fraud through exception reporting, store research, general loss interviews and response to hot line calls for the 236 Gap Outlet stores in the United States. Determine store control failures and identify preventative measures for the stores to reduce loss. Partner on employment status and employee prosecutions. Conduct surveillance and analyze inventory results to determine investigative priorities.Conduct multiple interviews in an effort to substantiate investigative findings and determines course of action when company policy is violated or when theft crimes have been committed. Action may include partnering on the employment status of associates including management members and appropriateness of prosecution based on evidentiary findings. Integrate investigative focus of the Department’s Target Store Program including conducting surveillance’s when required and analyzing inventory results for determining investigative priority. Document all investigative findings according to department and legal standards. Identify and communicate theft and store control failure trends and when appropriate facilitates a corrective course of action to resolve issues. Educate field management by communicating unique investigative findings, theft and store control failure trends through participation in meetings and conference calls. Train field management on detecting and preventing internal theft by leveraging existing training opportunities. Show less

West Region

Responsible for working with General Managers and District Managers to identify inventory shortage issues encompassing five districts totaling 59 stores. Deliver Loss Prevention training to head of stores and other key field positions.Conduct investigations and interviews for inventory, cash loss, and breach of company policies and procedures.Develop district specific action plans for reducing shortage. Manage Loss Prevention staffing budgets and conduct store visits… Show more Responsible for working with General Managers and District Managers to identify inventory shortage issues encompassing five districts totaling 59 stores. Deliver Loss Prevention training to head of stores and other key field positions.Conduct investigations and interviews for inventory, cash loss, and breach of company policies and procedures.Develop district specific action plans for reducing shortage. Manage Loss Prevention staffing budgets and conduct store visits to ensure compliance to company policies and procedures. Interface and deliver Loss Prevention training to Field and Corporate business partners. Organized Retail Crime Certification Master Trainer and External Case Audit Committee Member. Responsible for ensuring execution and compliance of target store/shortage reduction programs. Assess store and district needs to ensure Loss Prevention resources (CCTV, EAS, Public View & Manpower) are properly deployed.Proactively monitor controls to identify employee theft. Proactively monitor controls to identify employee theft through the utilization of POS exception reporting tools. Responsible for coordinating the recruiting hiring and training of Loss Prevention personnel.Identify through succession planning top talent for next level career opportunities.Responsible for developing and administering Individual Development Objectives, quarterly check-ins, and annual reviews for 5-10 Loss Prevention personnel.Assist in the creation of action plans to achieve operational compliance.Work closely with management to communicate and train operational standards.Offer recommendations and solutions in crisis situations such as work place violence, protest and demonstrations. Communicate all safety related policies using all available communication vehicles. Inspect compliance to company safety policy and procedures through store visits and provide direction and training to ensure opportunities are identified are corrected. Show less

East Palo Alto, Ca.

Responsible for the supervision of the Safety/Loss Prevention department which consisted of 11 employees in a location of 150,000 square feet with annual sales of $100,000,000. Responsible for controlling shrink against both internal and external theft. Recruited and developed safety/loss prevention staff for future advancement. Enforced company Risk Management Policies and OSHA regulations. Responsible for investigation employee, customer and forklift… Show more Responsible for the supervision of the Safety/Loss Prevention department which consisted of 11 employees in a location of 150,000 square feet with annual sales of $100,000,000. Responsible for controlling shrink against both internal and external theft. Recruited and developed safety/loss prevention staff for future advancement. Enforced company Risk Management Policies and OSHA regulations. Responsible for investigation employee, customer and forklift accidents in the store. Responsible for processing and settling General Liability claims for customer accidents.Responsible for monitoring and closing out worker compensation claims for employee accidents. Show less

Stanford, Ca.

Enforced the laws of the State of California as well as Santa Clara County Ordinances. Shift Coordinator responsible for supervising the Deputies and Community Service Officers. Field Training Officer and School Resource Officer. Provided security for university events. Investigated crimes and conducted criminal statistical analysis for incidents that occurred on campus. Prepared and presented cases for prosecution to the Santa Clara County District… Show more Enforced the laws of the State of California as well as Santa Clara County Ordinances. Shift Coordinator responsible for supervising the Deputies and Community Service Officers. Field Training Officer and School Resource Officer. Provided security for university events. Investigated crimes and conducted criminal statistical analysis for incidents that occurred on campus. Prepared and presented cases for prosecution to the Santa Clara County District Attorney’s Office. Coordinated and provided protection for dignitaries that visited the campus. Department liaison with the universities Office of Student Affairs. Show less

San Francisco Bay Area

Supervised a Loss Prevention department which consisted of eight employees. Controlled shrink against both internal and external theft. Conducted dishonest employee investigations for the Northern California region, which consisted of 26 stores. Also conducted check, credit card and refund fraud investigations. Trained loss prevention agents throughout the region. Responsible for loss prevention training of store management throughout the region. Worked with… Show more Supervised a Loss Prevention department which consisted of eight employees. Controlled shrink against both internal and external theft. Conducted dishonest employee investigations for the Northern California region, which consisted of 26 stores. Also conducted check, credit card and refund fraud investigations. Trained loss prevention agents throughout the region. Responsible for loss prevention training of store management throughout the region. Worked with the inventory auditors to identify causes of inventory loss. Show less