Bryan Scott Email & Phone Number

Highly motivated Technology Liaison who can interpret and understand agency needs and translate them into efficient and effective solutions. Innate leader that values integrity, relationship management, and a strong work ethic.Technology plays a huge role in any company, and when it doesn’t work properly people can’t get their work done. It’s my job to help make sure things stay running. You never know what to expect or what issues may arise for our users and the people we support. Every site and person is different. My job as a member of the Information Technology team is to help figure out the issues and find fast and effective resolutions.As an Information Technology Helpdesk Manager at Monarch, my primary responsibilities are to oversee the operations and provide guidance to the IT Engineer Technical Support staff.Manage IT Engineer staff including recruitment, supervision, scheduling, development, and evaluation. Work cooperatively with the team to analyze and maintain existing hardware and software capabilities. Employ understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards. As well as manage all of the Information Technology assets, assist with the procurement process for IT equipment, training in the usage of computers and telecommunications systems.

Listed skills include Customer Service, Training, Networking, Microsoft Office, and 22 others.

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  Stanly Community College

  With Honors