Sales Service Representative
Establishes/maintains productive long-term networks/relationships with customers. Partners regularly with assigned AT&T Retail/AT&T Authorized Retail stores in business sales opportunities and servicing business customers. Observes/participates in presenting products, services and migrations that can benefit customers needs. Demonstrates working knowledge of the organizations entire product/service line. Partners with clients to understand business needs,issues,strategies,priorities to deliver valuable solutions. Develops responses to Request for Proposals. Identifies key trends/customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture. Owns account relationship and responsible for meeting revenue objectives. Duties directly related to making sales includes: Meeting with customers engaged in sales activities at the customers site, communicating with customers via phone, teleconference, e-mail, etc., related to proposed solution/sale etc., traveling to and from the customers premise, preparing proposals, presentations, or bids, developing strategic plans related to the customer and the proposed solution/sale, researching and developing customer solutions with ATT external partners, including design and engineering, and researching customer business and industry to identify new sales opportunities.
