Bryan Bergland Email & Phone Number

Denver, Co, Us

Sharpen is a cloud native contact center platform that enables customer experience teams to establish a better relationship with their customers. This global platform eliminates costly on premises hardware, increases agent efficiency and makes customers happier through friction-less interactions. Sharpen is committed to building a global community of companies who believe that a happy customer is a loyal brand advocate waiting to happen.

San Jose, Ca

Partner with sales team to create strategy and drive sales of leading Sales Performance Management SaaS platform in complex, technical sales process with large enterprise companies.2017 President's Club AwardCommunicate solution value by leveraging ability to identify a customer’s business objectives through thorough discovery and overcoming challenges.Develop and deliver compelling product demonstrations that differentiate, prove value, and align to customer requirements.Used strong communication skills to successfully deliver robust product presentations and POC’s to heads of IT, Sales/Sales Ops, and Finance departments, as well as C-level executives.Collaborate with Account Managers and Customer Success to deliver product expertise to increase retention and grow revenue.

Successfully lead all aspects of the North American Networks business and managed three departments. Worked closely with sales team to drive sales of innovative Wellness SaaS product suite.Grew market penetration in key markets: medical wellness, corporate, and YMCA.Identify customer requirements and deliver tailored, impactful product software demonstrations.Developed and implemented new customer success material and program which resulted in positive retention for 5 straight years.

Responsible for sales and product expertise in the SaaS fitness technology category.

• Lead the division to massive growth in 5 years. • Established financial plan, go to market strategy, outside partnerships, and business development to deploy cutting-edge wireless fitness tracking technology.• Successfully executed contracts and launched implementations with the US Air Force and some of the largest YMCA associations in the country that strategically impacted their businesses.• Leveraged my years of industry experience to serve as subject matter expert (SME) for sales team in all projects involving the category that help facilities of all kinds innovate and deliver unique programming that impacts retention.• Used my management and leadership skills to serve as Product and Project Manager on new entertainment system for Nautilus products, which came in on time and under budget.• Developed new customer success roadmap and material that resulted in >98% retention.• Represented Nautilus in new Continua Health Alliance connectivity standard organization.