• Improved customer experience by deploying 5 new dashboards to new and current customers resulting in an increase of users from 2 to 200 in the last 6 months.• Designed and implemented dashboard visualizations to show fraud, waste, and abuse (FWA) of government purchase cards both at the overall VA level and individual facility levels. These models/analyses included reports such as: over-limit purchases, potential split purchases, weekend/holiday purchases, high-risk merchants, construction purchases, gift card purchases, prosthetics purchases, and more.• Leading Green Belt Process Improvement Initiative to increase accountability through the creation of a task time accounting system.

• Verified, computed, and provided approval for recoverable item requires, comparing analyzed data to historical and current program requirements to meet overall demand.• Reviewed and analyzed customer requirements and directed the worldwide DOD supply activities to optimize worldwide asset distribution, while monitoring all current asset levels and adjusting active inventory as needed.

• Evaluated individual contracts to determine if delivery needs to be accelerated and/or a local vendor needs to be utilized to meet Air Force production deadlines.• Created backorder tracking database to coordinate data from internal and external datasets, resulting in increased team collaboration and improved customer service.

• Worked collaboratively with the Accountability Officer (AO) in managing approximately $4.25 billion in depot equipment and supplies.• Provided regular consultation and technical advice to 22 supervisors in support of decision-making, workload allocation and staffing, and productivity reviews. • Conducted detailed program analysis and evaluation, utilizing expert-level knowledge of analytical, evaluative, and planning processes, techniques, and methods regarding issues involving support and administrative functions. Recommended methods to optimize and distribution of agency resources to maximize organizational efficiency and effectiveness following sophisticated quantitative, qualitative, and analytical review.• Gathered, collected, and analyzed relevant organization data, using standard data mining and information/statistical analysis models, to provide recommendations regarding the effectiveness and efficiency of all program operations.

Monitored the status and effectiveness of supply/inventory support operations by identifying, analyzing, and resolving problems via computerized inventory management. Maintained and established stock records and forecasted supply needs. Monitored stock to ensure supplies and equipment were available for use when needed. Updated inventory records and prepared reports on inventory status. Analyzed current inventory management processes and procedures, as well as challenges to program implementation, and assessed effectiveness and efficiency of operations. Devised changes in programs, policies, and procedures to correct inadequacies.Collected, maintained, and analyzed supply data for planning and reporting purposes in accordance with governing program guidance. Developed and analyzed data to be used in preparing analytical and interpretive reports and guides of program operation. Utilized strategic thinking to select pertinent techniques for data collection to identify aspects of successful program operations. Developed results of quantitative and qualitative data analysis to evaluate alternative courses of actions for addressing business problems. Analyzed data and information to develop practices, procedures, legislation, policies and directives.