Bryan Dickey Email & Phone Number

Nashville, Tn, Us

- Founding team member of Postscript Plus professional services- Helping enterprise e-commerce brands make SMS their #1 revenue-generating channel- Operate professional services focused on creative copywriting and SMS subscriber acquisition- Produce $20MM+ in annual e-commerce revenue- Build and implement team-wide processes, document best practices and quarterly training- Collaborate with management, cross-departmentally with Product and Marketing, and with service providers to prioritize needs for team and customers.

Helping world-class ecom brands make SMS their #1 revenue generating channel.I work directly with customers to build an end to end SMS marketing strategy focused on maximizing ROI. A little bit of data and creativity, a lot-a-bit of execution. Copywriting, content planning and strategizing on acquiring SMS subscribers on the daily.

Lead an incredible team of new and existing Customer Experience Advocates. I was given the opportunity to onboard four classes of new employees. Trained team members on product education, CX processes and SMS marketing best practices while maintaining an excellent level of service to customers.

Remote

Empowering Shopify merchants to maximize ROI with SMS marketing• Develop 1:1 relationships with e-commerce merchants and Postscript customers• Support merchants in live chat with product demos, product troubleshooting and winning e-commerce SMS marketing strategies• Advocate for customers on product features and GTM strategies• Develop and maintain help articles and knowledge base content for self-serve customers

• Created niche digital community around Publix subs: "Are Publix Chicken Tender Subs on Sale?"• Grew multi-channel social media network to 45,000+ followers, generating 1.5m+ monthly impressions• Managed daily web content, e-mail marketing campaigns and viral social media content• Partnered with relevant third-party brands to produce e-commerce influencer marketing campaigns• Featured publishings in FOX35, WKMG, Orlando Weekly and several other news sourcesFacebook: https://www.facebook.com/PublixSubSale/Twitter: https://twitter.com/PubSubs_on_saleInstagram: https://www.instagram.com/publix_sub_sale/

Orlando, Florida Area

• Served as Director of Growth and Marketing at Zupp, #1 membership-based mobile app for local discovery at college campuses• Contributed to increasing revenue 20x from $3k MRR to $60k MRR• Earned Apple App Store Food and Drink Top-100 placement• Converted 15% of total college campus markets to paying members (Florida State University, University of Central Florida)• Contributed to $100,000 capital raise from LAUNCH accelerator programMaintained 85+ NPS • Lead creative campaign production including social media, e-mail, in-app messaging and paid ad strategy• Contributed to product roadmap, customer support team, brand development, copywriting, brand activations, advertising partnerships and influencer marketing• Analyzed user behavior data to produce results oriented solutions for user engagement, subscription conversion optimization, user retention and growth product features• Optimized paid social ad strategy to reduce CAC by 70%• Managed team of photographers and videographers to produce daily and monthly organic marketing materials

Thingsfloridianslike.Com

• Developed Florida's largest digital community around state humor and news: "ThingsFloridiansLike" (@Things4FLppl)• Generated 1m+ annual website visits and 800,000+ social media followers• Managed 30,000+ member Facebook community group• Contributed to website development, blog writing and SEO• Maintained viral organic content creation and creative campaign strategies around humor and news in the state of Florida• Developed deep understanding of digital marketing and advertising practices through 5 years of management

Orlando, Florida Area

- Fraternity Chapter President, ATO Eta Rho- Awarded as 2016 UCF Fraternity Chapter of The Year - Raised $48,000+ for local charities- Recognized nationally as one of ATO's top performing chapters

Orlando, Florida Area

-Creating brand awareness for Rowdy Gentleman, Lady Clothing and Man Outfitters in the Central Florida region-Use of social media optimization to target a specific audience-Practice in event management and customer service -Create opportunities to showcase products and expose various brands at events around campus-Coordinate event between Grandex's brand Total Frat Move and Comedy Central. Details outlined under project section

Austin, Texas Area

-12 week Summer internship in the creative marketing department of Rowdy Gentleman-Assist in development of ad campaigns-Social media content creation for multiple platforms and brands-Contributions in the expansion of the Rowdy Gentleman ambassador program-Shadow Advertising Director-Researching and connecting potential advertising clients