• Create and present reports for the Executive Director, Board, Finance Committee and Development Committee• Oversee two store managers and a staff of 20 full-time employees• Part of a management team that increased revenue by 170% compared to the prior fiscal year.• Increased customer counts by 70% through internal and external marketing campaigns• Increased donations (financial and material) by networking with other organizations and building win-win relationships• Negotiate contracts with vendors and media with the goal of increasing donations and creating brand awareness• Create and execute a transportation schedule, media calendar and donation drive calendar• Create all content on DonatePittsburgh.org; Created an online store on EShopPittsburgh.com

• Supported over 100 different non-profit organizations through the Penguins Foundations 50/50 raffle at home games• Part of a team that raised over $3 million for Pittsburgh Penguin charities in three years• Volunteer at Pittsburgh Penguin events to support the organization

• Increase public safety and guest satisfaction at PNC Park through visual inspections, wanding, the use of metal detectors and patrolling the park.• Assist guests while patrolling the ballpark. • Follow PNC Park Screening Procedures for all Guests at they enter PNC Park for events. • Control and Monitor all access to all restricted areas on Game-Days. • Report actual/suspected violations of Pirates and PNC Park policies, procedures, rules or regulations to the Game-Day Command Post or designated Game Day Security Supervisor. • Investigate incidents and, if necessary, complete an incident report on a timely basis.

• Developed and executed regional in-store promotions to increase donations in Southwestern PA and North Central WV. • Negotiated contracts with vendors and media with the goal of increasing donations. • Increased the number of pounds of donated materials from 288,000 in 2015 to 1.2 million in 2017 by creating more opportunities to host donation drives and assisting in the development of the donation drives. • Maintained the Goodwill brand and retail standards in all retail locations and at all events. • Worked with VP Retail and VP Marketing to plan and execute the donation drive calendar. • Coordinated all event details with clients and internal staff.

• Recommended best practices and implemented online marketing efforts that complemented the university's marketing strategies.• Analyzed and reported monthly website stats to VPs, department heads, and other staff members.• Worked closely with the PR, Marketing and Web departments to focus on which events should be highlighted for maximum awareness and attendance.• Monitored the university's various social media outlets (twitter, facebook, pinterest, etc) on a daily basis.• Performed quarterly content audits consisting of over 700 web pages and two websites.• Assisted in the planning of the home page redesign of calu.edu to focus more on recruitment and student success.

• Originated and applied an instructional outline on the planning and execution of all on-site promotions providing a standardized approach to station promotions. • Planned and developed promotions within a sales driven budget to meet company goals.• Consulted with Account Executives (AE) to provide traditional and non-traditional revenue (NTR) generating ideas to maximize the client and station objectives.• Hired and scheduled promotional staff to work an average of 250 events and broadcasts each year. • Developed and implemented a standardized approach for all online and point of entry promotions.• Designed and executed an internal control system to monitor on-air contest promotions ensuring integrity and station awareness of giveaways.• Recognized for upholding the values of the ESPN brand through marketing, defining the ESPN fan (or client) and choosing the right product or service to support the client.Webmaster• Increased station page views from 4,000 monthly to 240,000 monthly; received company-wide acknowledgement.• Maintained and updated website including podcasts, videos, news, and personality content.• Developed, organized, planned and executed all online promotions.• Grew and maintained listener market share by over 50% in three months.• Tracked and analyzed weekly statistics to assist the sales team in identifying specific market interests.• Won the Achievement In Radio Award for "Best Station Website" in Pittsburgh in 2007 and 2008.

Staffed, scheduled, and executed all live events for WBZZ, WDSY, and WZPT in Pittsburgh.