Bryanna Mckee Email & Phone Number

Ogden, Utah, United States

Roy, Utah, United States

• Managed scheduling, billing, and payments for vendors and customers.
• Billed invoices to the corresponding vehicle jacket and accounts payable system.
• Coordinated and scheduled appointments, travel, and meetings.
• Kept office organized, managed inventory needs, received and responded to emails.
• Ensure day-to-day operations run smoothly

Ogden, Utah, United States

• Managed all customer communication regarding scheduling, billing, and payment.
• Coordinated technicians’ routes
• Researched material applications to driver operational efficiency and reduce costs.
• Analyzed team performance and provided feedback to improve customer engagement and experience.
• Communicated with customers on behalf of the company through email and phone.

Roy, Utah, United States

• Consistently exceeded daily, monthly, and quarterly sales goals
• Processed orders through company sales system and coordinated product deliveries.
• Recorded and resolved daily transactions to promote revenue generation.
• Utilized interpersonal communication skills to build strong customer relationships.
• Independently negotiated and closed purchases through informational meetings with customers.
• Maintained knowledge of current promotions, exchange guidelines, and payment policies.

Ogden, Utah, United States

• Managed all opening and closing transactions.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Assisted customers with purchases, locating items, and signing up for rewards programs.
• Collaborated with upper management to develop and manage employee performance improvement strategies.
• Performed quality inspection and analysis on all merchandise returns to ensure refunds policy observation.
• Oversaw team members to identify areas of improvement in customer service, payment, and merchandising.

Ogden, Utah, United States

• Trained new team members is sales techniques, performs goals, and customer communications process.
• One on one coaching with team members to review performance goals and give feedback.
• Assisted with overflow calls.
• Deescalated conflicts that arise between customer service associates and customers.
• Created schedules and time off requests for associates.

Cyber Security

Associate Of Science - As, Business Administration And Management, General