Technical Support Engineer
Current
Aug 2024 - Present
AeroLeads people directory · profile
Bryce W. Email & Phone Number
Technical Support Engineer @ Microsoft
at
Microsoft
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer @ Microsoft
Location
Dallas, Texas, United States
Company size
Who is Bryce W.? Overview
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Quick answer
Bryce W. is listed as Technical Support Engineer @ Microsoft at Microsoft, a company with 189892 employees, based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Bryce W..
Bryce W. previously worked as Technical Support Engineer at Microsoft and Tier 3 IT Support Technician at Samtec Inc. Bryce W. holds Bsba, Computer Information Systems - Cybersecurity from University Of Louisville.
Company email context
Email format at Microsoft
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Microsoft
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Profile bio
About Bryce W.
I am currently a Technical Support Engineer at Microsoft! I am extremely passionate about IT and the vast effect it has on our day-to-day activities.I have nearly three years of experience in IT operations. I have earned two BSBA degrees in Computer Information Systems - Cybersecurity and Business Process Management from the University of Louisville. I am excited to leverage my skills and knowledge to deliver great customer service and innovative technology solutions!
Current workplace
Bryce W.'s current company
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Microsoft
5 roles
Bryce W. work experience
A career timeline built from the work history available for this profile.
Tier 3 It Support Technician
Feb 2024 - Mar 2024
Full Stack Developer
- Collaborated in a team to design and implement an end-to-end AI chatbot creation framework, REST API, and web interface using C#,.NET, React.js, and TypeScript for business users which utilized NLP LLMs, vectorization.
- Engaged in frontend web development, quality assurance, software testing and troubleshooting, AWS server deployment, CI/CD Azure pipeline processes, and backend API development.
- Collaborated with cross-functional teams to secure and enhance systems by integrating with SSO and internal APIs.
Aug 2023 - Feb 2024
Tier 3 It Support Technician
- Provided advanced hardware and software diagnostics for hundreds of internal and third-party applications as part of a high-level customer service-focused technical support team.
- Managed objects in Active Directory and Azure Active Directory. Maintained internal DNS records.
- Managed computer imaging and reduced computer imaging times by 67% locally and 90% internationally.
- Led initial support for Linux and MacOS machines in the environment, reducing current security risk and providing support for over 10% of employees.
- Created an automated IT inventory management and request system, which gave management insights into equipment purchasing and spending. Created a PowerBI report for the CIO to easily view spending by various categories.
- Significantly reduced SLA times by providing prompt and effective support, creating valuable internal documentation, and using PowerShell scripts and Power Platform to automate equipment, imaging, and support systems.
Jun 2021 - Jul 2023
Sales Associate
Mar 2020 - Jan 2022
Team & coworkers
Colleagues at Microsoft
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RV
Roberto Vazquez
Colleague at MicrosoftCharlotte, North Carolina, United States, United States
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AC
Atanu Chowdhury
Colleague at MicrosoftNoida, Uttar Pradesh, India, India
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MI
Moveinepic Infiniti
Colleague at MicrosoftKyiv Metropolitan Area, Ukraine
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HA
Hamza Ahmed
Colleague at MicrosoftKansas City, Missouri, United States, United States
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SJ
Samad Javadi
Colleague at MicrosoftTehran, Tehran Province, Iran, Iran, Islamic Republic Of
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MM
Mônica Miranda
Colleague at MicrosoftNova Iguaçu, Rio De Janeiro, Brazil, Brazil
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ZR
Zaroon R
Colleague at MicrosoftGreater Sydney Area, Australia
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AA
Andres Altamirano Montealvo
Colleague at MicrosoftSeattle, Washington, United States, United States
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DL
Duy Luong
Colleague at MicrosoftHanoi Capital Region, Viet Nam
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MS
Mohammed Swidan
Colleague at MicrosoftEgypt, Egypt
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Roberto Vazquez
Colleague at MicrosoftCharlotte, North Carolina, United States, United States
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AC
Atanu Chowdhury
Colleague at MicrosoftNoida, Uttar Pradesh, India, India
View →
MI
Moveinepic Infiniti
Colleague at MicrosoftKyiv Metropolitan Area, Ukraine
View →
HA
Hamza Ahmed
Colleague at MicrosoftKansas City, Missouri, United States, United States
View →
SJ
Samad Javadi
Colleague at MicrosoftTehran, Tehran Province, Iran, Iran, Islamic Republic Of
View →
MM
Mônica Miranda
Colleague at MicrosoftNova Iguaçu, Rio De Janeiro, Brazil, Brazil
View →
ZR
Zaroon R
Colleague at MicrosoftGreater Sydney Area, Australia
View →
AA
Andres Altamirano Montealvo
Colleague at MicrosoftSeattle, Washington, United States, United States
View →
DL
Duy Luong
Colleague at MicrosoftHanoi Capital Region, Viet Nam
View →
MS
Mohammed Swidan
Colleague at MicrosoftEgypt, Egypt
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2 education records
Bryce W. education
Bsba, Computer Information Systems - Cybersecurity
Bsba, Computer Information Systems - Business Process Management
FAQ
Frequently asked questions about Bryce W.
Quick answers generated from the profile data available on this page.
What company does Bryce W. work for?
Bryce W. works for Microsoft.
What is Bryce W.'s role at Microsoft?
Bryce W. is listed as Technical Support Engineer @ Microsoft at Microsoft.
Where is Bryce W. based?
Bryce W. is based in Dallas, Texas, United States while working with Microsoft.
What companies has Bryce W. worked for?
Bryce W. has worked for Microsoft, Samtec Inc, and The Ups Store.
Who are Bryce W.'s colleagues at Microsoft?
Bryce W.'s colleagues at Microsoft include Roberto Vazquez, Atanu Chowdhury, Moveinepic Infiniti, Hamza Ahmed, and Samad Javadi.
How can I contact Bryce W.?
You can use AeroLeads to view verified contact signals for Bryce W. at Microsoft, including work email, phone, and LinkedIn data when available.
What schools did Bryce W. attend?
Bryce W. holds Bsba, Computer Information Systems - Cybersecurity from University Of Louisville.
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