Bryony Davies Email & Phone Number

London Area, United Kingdom

Copenhagen Area, Capital Region, Denmark

Copenhagen, Capital Region, Denmark

Cambridge, United Kingdom

As Product Coordinator my role was varied and my responsibilities constantly changing within the busy office environment. I adapted and multitasked, while managing my tasks in an efficient, communicative way. I was the main point of contact between the sales team and the creative team. My responsibilities included:Office management, including organisation, petty cash management and ordering suppliesMaintaining systems to ensure smooth running of the businessManaging and creating content for all social media platforms, marketing brochures, mail shots and website content, while maintaining company websiteManaging multiple trade shows per yearManaging, enhancing and nurturing relationships with suppliers and customers, new and existingMaintaining communication and coordination between relevant departments Creating a user guide for all systems used within the business Assisting with product photoshoots, preparing stock, arranging and collating imagesArranging and sending deliveries to and from suppliers within the UK and the Far EastCoordinating deliveries from overseas to warehouse and then from warehouse to customersDealing with customers and processing sales, via the phone, website, emails and at trade showsQuality control and giving feedback to suppliers within the UK and in the Far EastManagement of sample products, including labeling, product codes and price lists

Starting as a part-time Sales Associate and progressing to Store Manager. I gained experience in a variety of store types while taking on a various of area manager responsibilities. My responsibilities included:Managing teams of up to 22 employeesRunning the store day-to-day to achieve daily and weekly targets whilst planning for the futureLeading by example with strong sales and customer service Motivating my team to increase sales and improve efficiency Increased customer feedback by 210% over a 3 month period while maintaining high customer service rating through in-store marketing Exceeded targets as concession manager of Fat Face at two John Lewis Partnership storesMaintaining awareness of market trends in the retail industry and monitoring local competitorsCompleting rotas and payroll within budgetInterviewing, hiring and training new members of staff for mine and multiple stores on the areaInvolved in handling employee disciplinary processes Organising social events and store incentives to boost staff morale and help achieve targetsMember of small team responsible for planning and implementing a company wide store guide Attended various company management conferences and product viewingsPlanning, organising and presenting in multiple conferencesVisual merchandising, planning and managing new season launches to maximise salesInvolved in the organisation and completion of various new store launches and refitsVisiting other stores to ensure high standards and consistency throughout the area and reporting findings to the area manager Completed certifications in data protection, security awareness and the Payment Card Industry Data Security StandardCompleted Health & Safety Level 2 Award