- Mentored a team of 6 and took on responsibilities as an SME for 6sense core products.- Responsible for renewals/success and upsells for a book value of $1mn dollars. Achievements:- Top performer in the commercial segment in terms of NRR achievement. - Achieved a gross retention of 97% and 250% of my upsell numbers for my book of Business.- We received multiple shoutouts from customers for the value they derived from our engagement.- Brainstormed and demonstrated new ways to depict Customer Value.

6sense Revenue AI™ helps B2B organizations eliminate guesswork to proceed with confidence putting the power of AI, big data, and machine learning behind every member of the revenue team.6sense arms your revenue team with the data and visibility it needs to create and convert high-quality pipeline into revenue.Roles & Responsibilities:- I work with the enterprise segment of customers where I work with them through the entire customer lifecycle from Onboarding - Renewal. - I conduct periodic Business reviews to check client sentiment, gauge feedback, and fill gaps in processes. - I liaison closely with the Account Executive team to generate more business from existing clients and with the PM team to develop product features with better efficacy. - My KRA's include Gross Retention and Net Retention and softer targets include customer health, NPS, and CSAT. If you like to know more, you can reach out to me at soham.b@6sense.com.Achievements: - Managed to complete renewals for FY'22-23 by the month of July, 5 months in advance.- Net GRR 90%.- Customer journey process implementation and Gainsight champion.

- I manage a portfolio of more than 100 mid-market and enterprise clients across APAC and ANZ, and roughly operate on a baseline of 600K.- I segment my clients, basis their portfolio size, growth metrics, and health scores, and deliver a high touch/mid-touch approach respectively.-Conduct periodic reviews that confirm satisfaction, resolve issues by coordinating with the Technical support team and improve product usage across all users.- Develop tools, and processes and optimize time to value.- Minimise logo churn and maximize client retention.Key Achievements:Achieved 200% of quota with a net ratio of 1.23 and doubled the baseline.0% churn for Q'2 2020 (First for the business unit)Global Sales Spotlight Runner's Up.Achieve a Net ratio of 1.12 in Q3 with 40% net new business.Mentored individual team members to scale and achieve their targets.Achieved 170% of quota with 81% net new business.LinkedIn Club Awards'21 Winner

-Had a record of generating a consistent pipeline, week on week meetings with decision makers across industries.-Build content, use-cases and talk tracks specific to industries for better product alignment.

-Partnered with the Director of Enterprise Sales to lead a pilot project for Key Account Management. Was able to build a healthy pipeline of opportunities from logos such as Capgemini, EY, Accenture, TIAA and multiple other fortune 500 entities. Ensured customer success and satisfaction and optimum product usage.-Created opportunities by delivering highly targeted email marketing campaigns, incorporating historical engagement data, strategical calling.-Helped newer team members scale by helping them with the technical know-how, product knowledge and conducting workshops.-Responsible for introductory demos, requirements gathering, pilot client success and cross functional collaboration.

-Spearheaded efforts in ramping up a newly constituted product category " AI & Machine Learning". -Gained technical understanding of category content and provided a consultative experience to customers.-Trained new team members ( which included technical knowledge transfer) and held them ramp up at a steady pace to contribute to revenue from the category.-Increased revenue by almost 150% and significantly increased the number of enrolments in "Machine Learning and Artificial Intelligence". -Presented consistent feedback to management on product improvement ideas, increasing revenue from desired category and identifying cross-sell and up-sell categories.-Sourced B2B leads by prospecting further into inbound leads and increasing ASP.