ShowClix provides full-service event ticketing and access control solutions to professional event organizers around the world. Our powerful cloud-based software, dedicated account managers, in-house call center and experienced on-site teams all work together to help event professionals sell more tickets and create memorable experiences for their attendees.

ShowClix provides full-service event ticketing and access control solutions to professional event organizers around the world. Our powerful cloud-based software, dedicated account managers, in-house call center and experienced on-site teams all work together to help event professionals sell more tickets and create memorable experiences for their attendees.

Professional live and studio musical performance via guitar & voice, song writing, arranging, producing, social media outreach, online community engagement, travel planning/event management, accounting, education.Current Creative and Working Projects:facebook.com/maceballardfacebook.com/swissarmymusicfacebook.com/BachelorBoysBandfacebook.com/TheRuckusBrosfacebook.com/TarraLayne

• Be the cornerstone between back-end technology and customer-facing support to develop the product and build customer loyalty• Lead and mentor the support team and train contractors to deliver world-class branded support and troubleshooting to an international customer base• Coordinate with the development team as site bugs are discovered and communicate progress between developers and customers• Perform User Acceptance Testing for new site functionality• Write marketing content for blogs, social media posts, system emails• Write technical content for help center, tutorial videos• Creation of and sound design for podcasts, tutorial videos, marketing videos• Assist in product development, marketing campaigns, fraud detection, disputes, internal team training

Daily Operations: Administration, Marketing, Creative Programs Development, Education.The Pittsburgh School of Music and Performance is committed to becoming the number one choice for music learning in the Pittsburgh area, providing a complete music learning and appreciation experience in a comfortable and friendly environment, dedicated to producing musicians and performers of the future.At PSMP, we want to provide a platform for students to perform and show their musical abilities and achievements.

• Develop/Manage relationships with business clients, including budgets, timelines, and technical needs to ensuresatisfaction and loyalty.• Acquisition of new leads for Apple Business mobile and desktop solutions. Consistently achieves #1 Performerstatus in revenue generation and task management in Pittsburgh market.• Create, maintain, and strengthen new and existing relationships with customers with business needs through in-storeinteractions, inbound calls, email correspondence, briefings, and business workshops/special events.• Monitor results of business team using Customer Relationship Management (CRM) software to measure revenueand campaign goals.• Host networking events and training seminars for clients to strengthen relationships and educate.• Coordinate client account transactions, including purchase orders, invoices, and leases.

• Supports customer needs in acquiring new technology, learning via workshops and personal training sessions,and provides troubleshooting and problem solving for software and hardware issues for Mac/iOS.• Leads training classes in Apple iOS technologies and mobile devices for new and repeating customers.• Facilitates in-store Core Training for new Apple Store staff, providing mentoring, feedback, and goal-setting.• Supports leadership team by providing employee development, engineering solutions, third-party products,support inquisitions, and personal experiences.

• Worked as a fitness and team sports expert, including equipment operation and maintenance, as well as varioustypes of exercise and products while fitting each customer with products tailored to their needs.• Oriented/instructed team members/managers in selling techniques and customer service .• Managed inventory reports and delivery timelines, and updated price changes and signage for promotions.