Michael Buchanan Email & Phone Number

Kirkland, Wa, Us

Pierce County, Wa

Pierce County, Wa

Assesses, manages and maintains a caseload of new registrants as well as carryover participants; tracks clients’ progress in training and job search activities on a monthly basis. Case note all interactions with clients.Build strong partnerships with community organizationsPlans and implements the WIOA programs.Provides career coaching and assessment to help establish career goals aligned with the skill needs of area business and industry.Engages in employer focus groups, meetings, labor market research, and job/career fairs as needed.Supports marketing, recruiting, class visitation, and outreach efforts.Serves as a liaison to numerous community partners, workforce agencies, community centers, and other educational institutions to enhance the educational and career goals of customers.

As a (Cohort) Project Coordinator to help lead and drive initiatives in partnership with WorkForce Central around Cohorts. The Cohort Coordinator will assist with recruiting, enrolling, screening, meeting withtraining providers, providing one on one case management and career counseling for cohort participants. - Support community outreach efforts, Career Boost, information sessions Etc.;• Become a subject matter expert on labor market and career trends with aparticular focus on the local area;• Provide one on one career coaching to enhance customers opportunity foremployment;

Greater Puget Sound

Color Analyst for High School Football/Basketball in the Greater Puget Sound area.

The Admissions Representative will also be responsible, but not limited to, the duties and tasks listed below:Adhere strictly to accrediting agency and U.S. Department of Education guidelines for proprietary school admissionsFollow all policies and procedures outlined in the Admissions manual and established by the campus and/or companyFollow Admissions Code of ConductParticipate in all orientations if at a campusConduct high call volume in fast-paced environmentListen and create rapport to identify opportunities for prospective students’ education and career developmentUse established phone scripts for both inbound and outbound callsSchedule admission interview call appointmentsConduct admission interviews over the phone, in person, or by videoEnroll qualified applicantsConduct scheduled follow-up procedures with both enrolled and non-enrolled prospectsEnter all tasks and notes into CampusVue dailyTrack incomplete enrollment files to ensure deadlines are metCheck and respond to all emailsPost all appointments on Outlook CalendarAttend all Admissions and staff meetingsComplete required quota of inbound and outbound calls dailySchedule required quota of appointments dailyGenerate required quota of personally generated leadsMaintain clean and professional work areaDress professionally as outlined in Employee manualOther duties as assigned

Tacoma, Wa

Oversaw and coordinated assigned components of the Energy Assistance programs. Managed daily program operations, staff supervision, program expenditures and payroll monitoring. In coordination with the Energy Assistance Manager/Director, provided overall program leadership and the administration and implementation of policies and procedures to ensure compliance with performance standards in all program components:1. Assists the Director in managing the general and professional performance of the energy assistance programs.2. Coordinates and monitors all internal components to ensure appropriate program direction and compliance with program standards.3. As a team member, maintains, updates, and develops policies, procedures and forms in conjunction with the department director. Develops and maintains program performance data. Performs other administrative duties as needed, such as internal monitoring and program management reports involving program performance.4. Performs supervisory functions in conjunction with the Energy Services Manager/Director relating to assigned personnel. For example: assists in the recruitment and selection of new personnel, assigns duties and workloads at individual offices, develops office work schedules, provides technical assistance to line staff, facilitates and coordinates team staff meetings, assist with budgets and implements program wide staff training.5. As a member of the management team, develops systems and procedures to improve program operations, coordination and collaboration among staff and with community partners.6. Provides training and technical assistance to program staff. Coordinates and implements special projects when directed by the department director.7. Reviews and authorizes client applications, processes and approves payments, oversees information systems, oversees daily operations.8. Provides backup and office coverage as needed.

Greater Seattle Area

•Provide staff-assisted customer services; conduct group and individual in-depth interviews, partial and full registrations, and review job readiness, employment barriers and customer needs; administer skill, interest, and aptitude tests using formal tools; identify employment and/or training goals; develop and monitor service plans; develop recommendations for continuous engagement.•Assist customers in the use of resource center services including technology, resumes, applications, and interview skills training.•Outline labor market information and opportunities; assist with development of job search plans/individualized Reemployment Service plans refer customers to WorkSource job listings and/or other external job opening, and/or WorkSource job search activities.•Conduct REA packet review, one on one interviews and follow-up calls; review Employment Readiness Review forms to ensure claimants meet work search requirements under the Unemployment Insurance laws; refer to job, service or training; review action plans; create work search directives as needed; follow, state and local policies and procedures; enter information in Service, Knowledge & Information Exchange System (SKIES) and General Unemployment-Insurance Design Effort (GUIDE).•Answer phone calls and direct to program teams; provide timely response and services through all forms of customer service (phone, email, face-to-face).•Provide and maintain quality customer service; perform triage and direct customers to necessary resources; assist with access to services and activities.•Collaborate with WorkSource partners regarding enrollments, programs guidelines and services

Tacoma

• Effectively oversee a portfolio of 150+ students through their academic lifespan to ensure a high level of success. • Assess students at the beginning of their program to establish necessary coaching needs, providing individual coaching per student, which includes resume writing and prepping students for interviews• Develop relationships with students, providing on-going coaching to improve skills for employability for externship and after graduation• Partner with colleagues to ensure students have externship sites identified prior to externship. • Participate in the delivery of the inspiring classes training program and supplementary career training.• Collaborate with others to determine supplementary career preparation needs and partner with management to develop and deliver them.• Work with faculty to ensure identified skill level of students.• Develop resourceful solutions to achieve results and help others to solve problems

• Provide expert advice and service to Wells Fargo customers • Offering the right financial solutions to help customers with large expenses, such as saving for college, buying a home, and planning for retirement• Building and managing customer relationships• Understanding customers’ financial needs and showing them how to get the greatest possible value from the products and services• Analyzing current customer relationships and proactively contacting customers with recommendations to help them achieve financial success• Developing and maintaining relationships with Wells Fargo partners to maximize opportunities

Communications

Associate Of Arts (A.A.), Mass Communications

Activities and Societies: Sports Radio, Student to Student mentor-ship for exchange students.

Le Cordon Bleu

Education record