Stephanie Graham Email & Phone Number

Graham, Wa, Us

Seattle, Wa, Us

San Francisco, Ca, Us

- Responsible for the onboarding and development of new market development reps (MDR) across various verticals and segments. - Lead and facilitate enablement sessions for new MDRs over a 10-day virtual training program.- Implemented a separate 5-day enablement training for internal promotions to MDR.- Collaborates with various stakeholders including other enablement team members, directors & management to develop and optimize strategies to improve the enablement experience and drive positive career development outcomes. - Conducts 45 and 90-day reviews with MDRs and designated managers.- Continuously creates and maintains relevant training content & resources to support sales reps development.

San Francisco, Ca, Us

San Francisco, Ca, Us

• Achieved 99.25% average attainment in quota during first three months in role and 110.81% average attainment for Q1 and Q2 of H1 FY2023.• Awarded Pinnacle Club in Q1 of FY2023 at 120.47%.• Partnered with Account Executives to generate pipeline and increase reoccurring revenue in the SMB financial services industry. • Consistently stepped up to take on additional responsibilities, including mentoring new hires and acting as “Chief People Officer” for the team.• Strong track record for working effectively with Account Executives in developing territory and outreach strategies.

Bethesda, Maryland, Us

- Achieved 101.5% of Total Sales Revenue Goal ($4.9 million achieved) for 2019. - Achieved 95% of Q4 Rooms Revenue goal of $1.11 million to a goal of $1.17 million for 2018. Specifically for the month of December 2018 achieved 221% to goal, booking over $870,000 in total room revenue. - Develop long-term strategic relationships with key accounts and stakeholders as well as manage contract negotiations and lead hotel site inspections.- Responsible for booking groups and citywide convention business with 301+ guestrooms on peak night and managing over $4.8 million in revenue. - Geographical market includes: U.S. Midwest states and all International business; all association and corporate accounts, including city-wide convention business.

Bethesda, Maryland, Us

- Achieved 102% of Total Sales Revenue Goal ($1.8 million achieved) and 111% of New Business Development Goal ($455,000 achieved) for 2017.- 2016 North America President’s Circle Incentive Trip Winner – Maui, Hawaii - Achieved 139% of Total Sales Revenue Goal ($1.8 million achieved) and 92% of New Business Development Goal ($354,000 achieved) for 2016. - Responsible for booking groups with 10 – 99 guestrooms on peak night and managing over $1.7 million in revenue annually, in a short-term, fast-paced environment.- Markets & territories include: East Coast and Southeast territories, local accounting, banking & finance, education, healthcare/medical, insurance and pharmaceutical companies. All Association business, wedding room blocks, social accounts.

- Achieved 122% of Total Sales Revenue Goal ($1.2 million achieved) and 147% of New Business Development Goal ($309,000 achieved) for 2015.- Responsible for booking and servicing groups with 10 – 39 guestrooms on peak night and managing over $1 million in revenue annually, in a short-term, high volume environment. - Markets & territories include: SMERF, government, technology, banking & finance, accounting, consulting, food & beverage, marketing & advertising.- Managed and serviced 10-20 groups per month, including rooms only and meetings/events up to 100 people in attendance. Responsible for managing group reservations, rooming lists, billing, detailing and distributing resumes, and banquet event orders.

Bethesda, Maryland, Us

Large, full-service convention hotel (1,236 guestrooms) located in downtown Seattle.- Responsible for supporting sales managers with sales goal revenues of $1 – $1.5 million.- Service rooms-only programs and tour & travel groups by assisting with reservations, rooming lists, billing, distributing resumes, working within specific deadlines and other special arrangements.- Assist in qualifying leads, submitting proposals and drafting group contracts.- Meet & anticipate needs of customers via phone, email and in-person interaction. Respond to guest inquiries and provide necessary services to ensure customer satisfaction.

Bethesda, Maryland, Us

Large, full-service convention hotel located in downtown Seattle.• Responsible for all administrative duties as directed by Sales and Convention Services managers. • Meet and anticipate needs of guests and clients via phone, email and personal interaction.• Edit, proof and assist in processing and submitting leads, proposals, contracts, banquet event orders, group resumes, rooming lists and client correspondence within specific deadlines. • Knowledgeable in operating hotel specific programs such as Delphi, Galaxy and Lightspeed.• Prepare reservations for V.I.P guests and order guest amenities. • Perform other assigned office and reception coverage duties.

50,000 square foot facility ideal for conventions, meetings and events. • Responsible for all administrative duties to support both the Sales and Catering Departments.• Answer all incoming phone calls and inquiries and respond by determining client’s needs and specifications for referral to all Convention Center departments.• Handle all administrative duties including filing, client correspondence, weekly report compiling and distribution as well as maintain daily schedules and billing statements. • Assist managers with group details and client requests to insure successful events.• Assist in creating marketing materials and special projects as assigned by Catering/Sales Managers• Observe work load for Catering Team and make adjustments as necessary to provide support.• Proficient in ABC Event Manager Program. • Book small meetings/events, assist with the agenda, prepare clients BEO and send out final bill.

Wenatchee, Wa, Us

Sterling Hospitality Franchise, limited service hotel with 109 rooms.•Welcome guests by greeting, answering phones, responding to requests.•Register guests by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing room keys.•Make and modify reservations and assist as concierge for guests.•Provide quotes for room rates and up-sell the guest when possible.•Respond to guest inquiries and provide necessary services to ensure customer satisfaction.•Provide beer and wine service for guests 3 days a week during Managers Reception Dinner.•Assist Director of Sales by inputting groups into Fosse and building a mini-hotel. Enter reslinks into Marriott Global Source for online reservations. •Responsible for group pre-calling regarding pertinent information for the hotel.•Prepare weekly group sales reports; assist in selling the meeting space and developing contracts.•Proficient in operating MARSHA and Fosse systems

Bachelor Of Arts, Hospitality Business Management

Education record