Stephanie Graham Email & Phone Number

Graham, WA, US

Seattle, WA, US

San Francisco, CA, US

- Responsible for the onboarding and development of new market development reps (MDR) across various verticals and segments. - Lead and facilitate enablement sessions for new MDRs over a 10-day virtual training program.- Implemented a separate 5-day enablement training for internal promotions to MDR.- Collaborates with various stakeholders including other.

San Francisco, CA, US

San Francisco, CA, US

• Achieved 99.25% average attainment in quota during first three months in role and 110.81% average attainment for Q1 and Q2 of H1 FY2023.
• Awarded Pinnacle Club in Q1 of FY2023 at 120.47%.
• Partnered with Account Executives to generate pipeline and increase reoccurring revenue in the SMB financial services industry.
• Consistently stepped up to take on additional responsibilities, including mentoring new hires and acting as “Chief People Officer” for the team.
• Strong track record for working effectively with Account Executives in developing territory and outreach strategies.

Bethesda, Maryland, US

- Achieved 101.5% of Total Sales Revenue Goal ($4.9 million achieved) for 2019. - Achieved 95% of Q4 Rooms Revenue goal of $1.11 million to a goal of $1.17 million for 2018. Specifically for the month of December 2018 achieved 221% to goal, booking over $870,000 in total room revenue. - Develop long-term strategic relationships with key accounts and.

Bethesda, Maryland, US

- Achieved 102% of Total Sales Revenue Goal ($1.8 million achieved) and 111% of New Business Development Goal ($455,000 achieved) for 2017.- 2016 North America President’s Circle Incentive Trip Winner – Maui, Hawaii - Achieved 139% of Total Sales Revenue Goal ($1.8 million achieved) and 92% of New Business Development Goal ($354,000 achieved) for 2016..

- Achieved 122% of Total Sales Revenue Goal ($1.2 million achieved) and 147% of New Business Development Goal ($309,000 achieved) for 2015.- Responsible for booking and servicing groups with 10 – 39 guestrooms on peak night and managing over $1 million in revenue annually, in a short-term, high volume environment. - Markets & territories include: SMERF.

Bethesda, Maryland, US

Large, full-service convention hotel (1,236 guestrooms) located in downtown Seattle.- Responsible for supporting sales managers with sales goal revenues of $1 – $1.5 million.- Service rooms-only programs and tour & travel groups by assisting with reservations, rooming lists, billing, distributing resumes, working within specific deadlines and other special.

Bethesda, Maryland, US

• Large, full-service convention hotel located in downtown Seattle.
• Responsible for all administrative duties as directed by Sales and Convention Services managers.
• Meet and anticipate needs of guests and clients via phone, email and personal interaction.
• Edit, proof and assist in processing and submitting leads, proposals, contracts, banquet event orders, group resumes, rooming lists and client correspondence within specific deadlines.
• Knowledgeable in operating hotel specific programs such as Delphi, Galaxy and Lightspeed.
• Prepare reservations for V.I.P guests and order guest amenities.

• 50,000 square foot facility ideal for conventions, meetings and events.
• Responsible for all administrative duties to support both the Sales and Catering Departments.
• Answer all incoming phone calls and inquiries and respond by determining client’s needs and specifications for referral to all Convention Center departments.
• Handle all administrative duties including filing, client correspondence, weekly report compiling and distribution as well as maintain daily schedules and billing statements.
• Assist managers with group details and client requests to insure successful events.
• Assist in creating marketing materials and special projects as assigned by Catering/Sales Managers

Wenatchee, WA, US

• Sterling Hospitality Franchise, limited service hotel with 109 rooms.
• Welcome guests by greeting, answering phones, responding to requests.
• Register guests by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing room keys.
• Make and modify reservations and assist as concierge for guests.
• Provide quotes for room rates and up-sell the guest when possible.
• Respond to guest inquiries and provide necessary services to ensure customer satisfaction.

Bachelor Of Arts, Hospitality Business Management

Education record