Licensed Sales Agent/Accident And Health
• Presented Medicare Advantage PPO and HMO plan information to prospects covering twenty states during Annual Enrollment Period• Sales and enrollments into Medicare Prescription Drug Plans • Identified and assessed members’ needs to achieve customer satisfaction• Through consultation, resolved any emerging member problems with accuracy and efficiency• Researched pharmacy information pertaining to formularies, prescriptions, deductibles, medication tiers and pricing for Medicare Part D and or Medicare Advantage Plans through both sales and customer service roles.• Received accolades from customers, meeting and exceeding sales goals by up to 20% during AEP• Awarded top recognition for courteousness, issue resolution and customer referrals