Gilbert Cabrera

Gilbert Cabrera Email and Phone Number

Escalation Support Engineer at A10 Networks, Inc @ A10 Networks, Inc
san jose, california, united states
Gilbert Cabrera's Location
Cary, North Carolina, United States, United States
Gilbert Cabrera's Contact Details

Gilbert Cabrera personal email

n/a
About Gilbert Cabrera

My name is Gilbert Cabrera. I graduated from UC Santa Cruz with a Bachelor's degree in Computer Engineering Throughout this time I worked as a lab consultant and a maintenance specialist. Through both work and school I received valuable experience in customer service, programming, team leadership, time management, and data entry. I can be reached anytime by email at grcabrer@ucsc.edu or by phone at (661) 361-8875

Gilbert Cabrera's Current Company Details
A10 Networks, Inc

A10 Networks, Inc

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Escalation Support Engineer at A10 Networks, Inc
san jose, california, united states
Website:
a10networks.com
Employees:
739
Gilbert Cabrera Work Experience Details
  • A10 Networks, Inc
    Support Escalation Engineer
    A10 Networks, Inc Sep 2021 - Present
    Cary, North Carolina, United States
    Proficient in diagnosing and resolving a wide range of network issues, including routing and switching, firewall configuration, load balancing Excel in managing escalated network incidents, prioritizing tasks, and collaborating with cross-functional teams to expedite issue resolution and minimize downtime.
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  • A10 Networks, Inc
    Senior Network Support Engineer
    A10 Networks, Inc Oct 2016 - Sep 2021
    Raleigh-Durham, North Carolina Area
    Provide assistance, troubleshoot, and help resolve network issues that arise for customers of A10 product.Responsible for training new employees and assisting them on cases to help resolve customer issues.Perform network design, configuration, installation and troubleshooting of issues relevant to A10 solutions.Provide configuration recommendation and assistance in customer service deployment.Recreate reported issues in lab with customer’s configuration and topology.Manage network lab to ensure employees can configure and test customer configurationsAssisted in start up of new remote office for company in order to expand company support.
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  • A10 Networks
    Network Support Engineer
    A10 Networks Jun 2015 - Oct 2016
    San Jose
    Deliver effective technical customer support to the rapidly growing customer base of A10 networks.Provide assistance, troubleshoot, and help resolve network issues that arise for customers of A10 product.Provide configuration recommendation and assistance in customer service deployment.Recreate reported issues in lab with customer’s configuration and topology.Work with sustaining engineering teams to investigate and resolve software and hardware defects.
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  • Uc Santa Cruz
    Lab Consultant
    Uc Santa Cruz Oct 2014 - May 2015
    Provided assistance to customers in the use of computer equipment and software, with an emphasis in teaching computer proficiency to novice usersWorked with professors/TAs to ensure the smooth operation of classes or sections that are held in the computer labsMonitored computer labs and ensured that the hardware in the lab is used properly and is not being abused
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  • Uc Santa Cruz
    Maintenance Specialist
    Uc Santa Cruz May 2013 - Sep 2014
    Oversaw multiple projects around campus making sure that move-in for students was ready for the next school yearGathered different types of data like furniture inventory and inputted that data into easy to read spreadsheetsEnsured student rooms were brought up to livable standards for the new school yearAnswered online ticket requests where repairs are asked for and I go in and help with whatever repair is needed
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Gilbert Cabrera Skills

C Microsoft Office Programming Java Teamwork Android Development Linux Customer Service Time Management Team Leadership Html Verilog C++ Css Software Engineering Windows Git Microprocessors Data Entry Network Design Network Engineering Osi Model Bash Wireshark Deep Packet Inspection Technical Support Customer Support

Gilbert Cabrera Education Details

Frequently Asked Questions about Gilbert Cabrera

What company does Gilbert Cabrera work for?

Gilbert Cabrera works for A10 Networks, Inc

What is Gilbert Cabrera's role at the current company?

Gilbert Cabrera's current role is Escalation Support Engineer at A10 Networks, Inc.

What is Gilbert Cabrera's email address?

Gilbert Cabrera's email address is gr****@****csc.edu

What is Gilbert Cabrera's direct phone number?

Gilbert Cabrera's direct phone number is +166136*****

What schools did Gilbert Cabrera attend?

Gilbert Cabrera attended University Of California, Santa Cruz.

What are some of Gilbert Cabrera's interests?

Gilbert Cabrera has interest in Children, Environment, Science And Technology, Animal Welfare, Arts And Culture.

What skills is Gilbert Cabrera known for?

Gilbert Cabrera has skills like C, Microsoft Office, Programming, Java, Teamwork, Android Development, Linux, Customer Service, Time Management, Team Leadership, Html, Verilog.

Who are Gilbert Cabrera's colleagues?

Gilbert Cabrera's colleagues are Meena Jasim, Mustafa Sercan Karaşahinoğlu, 邓韧林, Lizbeth Hernandez, Adel Alhamedi, Eren Kuş, Jaebong Kang.

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