Caio Werneck Email & Phone Number

São Paulo, São Paulo, Brazil

São Paulo, São Paulo, Brazil

- Maintained technical leadership responsibilities, guiding the team to achieve strategic goals and solve complex technical challenges;- Continued to enhance and expand existing systems, ensuring the efficiency and effectiveness of business processes;

São Paulo, Brazil

- Promoted to Tech Lead of the squad, taking on additional leadership and coordination responsibilities;- Planned and led the integration with the BaaS BTG platform for Internet banking, settlement bank and depository bank services;- Responsible for the productive enviroment of the services related to the settlement squad;- Continued to expand the responsibilities of the previous position;

Sao Paulo, Brazil

- Performed maintenance and development of new features and improvements in the payment pipeline, responsible for the charges and settlement of payments to commercial establishments (CIP/Nuclea/RTM);- Managed the integration and maintenance of processes for the offer of receivables to the FIDC and processes of the Registrar (CERC).- Acquired practical experience with Scala, Spark, Azure Datafactory, Databricks and development of microservices in Kotlin on Kubernetes;- Developed ETLs using Databricks, Datafactory, Scala, Spark and messaging for the creation of bronze/silver/gold (medallion architecture) tables for business/BI areas;- Included in the vulnerability reviewers/code review team;- Developed Python scripts for automation of demands in support of other areas;- Acted in the OnCall of settlement, ensuring efficient problem resolution.

Sao Paulo, Brazil

- Development and support for the Totvs Fluig platform using Javascript (full-stack), CSS, Bootstrap and HTML5: Creation and maintenance of customized BPM Processes and development of new features and systems for the platform. - Creation of scripts for automation in Python. - Development of ETLs in Scala and Spark to make data available to the BI team in the medallion model proposed by Delta Lake

Sao Paulo, Brazil

Development of automations in SQL, VBA and C# for:- Creating and updating reports;- Calculation of sales campaigns for the comercial team; - Sending emails with personalized information for our franchisee network.

Sao Paulo, Brazil

QA of the POS (Point Of Sale) application and of the internal system responsible for cadastral, transactional and settlement management:- Responsible for identifying and reporting bugs and improvement opportunities; - Prioritization and follow-up with the engineering team through Kanban method; - Gathering requirements for new features with the stakeholders; - Level 2 support for franchisees in case of problems with software, hardware, POS and massive communication failures;- Direct contact with internal and external suppliers (acquirers and M2M brokers).- Experience as the Sao Paulo’s office PCI embassador;

Sao Paulo, Brazil

- QA for the POS (Point Of Sale) software; - Level 2 support to franchisees in case of problems with software, hardware and POS connection; - Inventory management and distribution of POS’s M2M chips for the whole franchisee network;- Development and maintenance of a system in C#, SQLite and Selenium for automated issuance of sales invoices; - Process analysis and design; - Creation of manuals, troubleshootings and scripts for educational vídeos about the use of the POS’s sold by the company;- Experience as the Sao Paulo’s office PCI embassador;

Sao Pàulo, Brazil

Development of automation scripts and systems for various Itaú (biggest brazilian private bank) and Rede(Itau’s acquirer) backoffice operations: - Backoffice Itaú – CSR Cards: Script for automatic extraction of information from systems for mailing and report creations;- Backoffice Itaú – Consortium: System for tracking paper processes within the operation, bordero and report extraction for productivity measurement and another one for customer control (both developed with Access database and front end in Excel); - Backoffice Itaú – Charge operation: Script to scrap data from a legacy ticket system and create reports for SLA’s management control;

Sao Paulo, Brazil

MIS Analyst (Starting in June of 2015): - Creation and maintenance of daily reports; - Development of applications in Microsoft Excel/VBA for the automated extraction of information from web, desktop and Mainframe/Rumba (CICS) systems; - Creation of scripts for automating customer registration updates; Data Entry Analyst (Till May of 2015): - Reference for the backoffice sector for data entry matters; - Process definition with the Rede’s customer, creation and definition of standards; - Preparation of daily reports;- Checker for the dual approval process of receivables anticipation for key customers; - Distribution of activities to other data entry analysts; - Analysis and treatment of requests from multiple channels via the Workflow system;

Sao Paulo, Brazil

Working at VIVO's (biggest brazilian telecon, a.k.a Telefonica) HDF (Help desk fiber operation):- Remote support for the field technicians in installing and maintaining the FTTA, FTTB and FTTH (fiber optic thecnologies) in the tenant home (TV and internet);- After 3 months selected to be part of the backoffice team, and then to train new employees and give support for the whole operation;

Sao Paulo, Brazil

- Prospection of new custumers;- Selling of various insurance and financial products;- Knowledge in insurance products;