Caio Lima Email & Phone Number

Sunnyvale, Ca, Us

Sunnyvale, Ca, Us

As the Go-To-Market Operational Lead for EMEA & LATAM within Global Strategic Accounts, I'm responsible for orchestrate key operational facets that drive success for our sales team. Some of my accomplishments include:- Improved sales forecasting accuracy from 33% to 3% by tracking business performance, conducting data analysis, and providing insights and recommendations to sales leadership.- Streamlined the operational cadence of the Global Strategic Accounts team and improved operational efficiency by managing quotas, sales rules and regulations, report and dashboard development, and data analysis.- Supported strategic planning and decision making for sales executives and helped them achieve 110% of their sales targets by leading projects on account allocation, headcount, quota setting, and other key operational factors.- Established trust and credibility with senior leadership and received the "Biggest Impact" Award within our Global Strategic Accounts Team by being the “go to” resource for ad-hoc analysis and projects to drive operational excellence in the region.- Enhanced cross-regional collaboration and alignment by working with other global sales operations leads and removed operational silos by sharing best practices and leveraging insights from data analysis in key discussions.

Singapore, Singapore, Sg

During the short period I worked at Agoda before moving to LinkedIn, I was responsible for:- Driving profitable growth of all Partner Programs in the EMEA region.- Improving Operational Excellence within the Sales Team.- Working closely with Product Managers to identify business needs and influence the design of all next big features- Extracting and exploring data to identify opportunities; analyze and interpret trends and patterns in complex data sets.

London, England, Gb

As the Sales Operations Manager, I was responsible for driving business process improvement, refining the sales process, growing new lead sources, forecasting revenue and P&L, and managing the team KPIs. Some of my achievements include:- Optimizing the usage of the CRM tool and increasing sales conversion by 22%.- Remodelling the Commission Structure to align with new budgeting and finance requirements and motivating the sales team to exceed their quotas by 15%.- Tripling the amount of lead generating channels and boosting the number of new business presentations by 30%.

Gurugram, Haryana, India , In

As the Team Manager for new business development in Minas Gerais, Brazil, I led a team of 8 to 15 sales executives and oversaw the territory optimization, team OKR, strategic planning, and overall team management. Some of my accomplishments include:- Signing the most contracts in one month and generating over $1 million in annual revenue for OYO.- Creating a reward/recognition plan for the sales team and increasing their motivation, retention, and performance.- Adding over 25 hotels and 800 rooms to the OYO portfolio and expanding the market share and brand awareness in the region by 12%.

Amsterdam, Netherlands, Nl

As an Account Manager, I managed a portfolio of 300+ properties and drove their performance, product adoption, and territory strategies. Some of my achievements include:- Adding over 250 new properties to Booking.com portfolio and growing the regional inventory by 8%.- Improving market share by 17% and revenue by 18% in the Region of Jericoacoara in 2019 and exceeding the regional targets by 10%.- Leading more than 35 sales task forces through gamification and team interactions techniques and enhancing the sales skills and motivation of the team members.

When I took over my family business, I was responsible for transforming a small local store into a franchise networking brand. I was responsible for the marketing and performance of all franchisees in the entire country, led the team responsible for the franchisee sales funnel, from acquisition to conversion, and did the entire Plan and Execution of the Franchise Expansion, representing the brand in Fair Trades and other events.I've grown the brand from 1 to 15 new stores in 9 months, created all the processes, checklists and tools for the franchise's management, and also expanded the B2B sales from the industry to more than 25 new clients in 1 year.