Caitlin Shaw Email & Phone Number

Results driven Executive Assistant supporting multiple C-suite executives. Regularly collaborates with other EAs at the company to coordinate schedules of the rest of the executives for meetings and offsites. Responsible for researching and planning bi-monthly executive offsites, team events and celebrations. Master of time zones and looking at the big picture of a day to find the best time for everyone on the meeting to get the job done without foregoing a work-life balance.

Arvada, Co

Managed daily scheduling of hospital appointments for multiple doctorsSupervised front office staff Directly supported the CEOCreated new organizational system for reception desk and communication centerEffectively learned medical procedures/terminology/protocols to a level of training othersCompleted weekly management projects and reports, as well as quarterly staff schedulingUpdated and implemented new all staff training manual for procedures and policies of all areas of the hospital

Denver, Co

Managed and detailed social and corporate groups of 1 – 200 peopleMaintained independent organized filing system of incoming client informationFrequently assigned groups arriving within 1-7 business daysEffectively communicated group’s needs with each effected department in the hotelDirectly reported to the Director of Event Management

Nashville, Tn

Directly reported to the General Manager, Hotel Manager, and Director of Event ManagementProcessed majority of group billing for events within 5 days after departureIncreased efficiency scores for client billing of group events and room blocksMaintained positive client relationships, providing a large long term new contract for hotel

Nashville, Tn

Supported the Director of Sales and the Director of CateringCompleted expense reports biweekly for sales managersArranged for manager’s domestic travel and accommodations to various client events Maintained continual availability of office supplies, including special orders Conducted hotel site visits for potential clients on a weekly basisMaintained a filing system for past, current, and future events and client informationAnswered incoming phone calls within two rings in a polite and professional mannerNamed employee of the month February 2012