Caitlyn Viars Email & Phone Number

Expanded enterprise customer base and surpassed revenue targets in the swag software management sector by implementing custom-branded merchandise strategies and nurturing client and vendor relationships. Became the go-to swag consultant for clients, offering strategic insight on promotional product selection, optimizing designs, and identifying.

Columbia, SC

Co-founded with a close friend, Y'all-Mart provides an eclectic, inclusive queer-safe space to showcase unique artists in the community. The independent grassroots market serves as a platform to provide more opportunities for success and representation. Regularly hosts up to 50 vendors and attracts approximately 1,100 attendees, contributing to raising.

Columbia, South Carolina

Played a pivotal role as a key leader and decision-maker within a small business of under 50 employees. Oversaw the design and merchandising operations for six branded apparel lines catering to wholesale, retail, and online customers, generating annual revenues of up to $5 million.-Managed the creation of production files for internal manufacturing.

Columbia, South Carolina Area

Entrusted with making critical business decisions with sound judgment, I processed complex inquiries to enhance customer satisfaction. Provided support to both the Customer Contact Center and Individual Billing Services, consistently exceeding performance targets for both partners.-Selected to spearhead the Complex Billing skill set project and pilot.

Columbia, South Carolina Area

Responsible for promptly addressing external customers’ inquiries, adhering to documented processes and workflows while identifying opportunities to streamline processes and reduce negative customer experiences.-Collaborated with team members to exchange ideas and propose process improvements to enhance efficiency and raise customer satisfaction.

Charleston, South Carolina Area

Led end-to-end product development process from concept to retail, overseeing internal manufacturing or fully packaged sourcing strategies to increase retail business growth. Successfully developed and implemented seasonal product lines across multiple retail brands including Mossy Oak and Realtree for large-scale retailers such as Walmart, Dollar General.

New York, New York

Provided support to the Merchandising team through research, data analysis, and inventory management.-Maintained, tracked, and prepared sample inventory for all markets, including inventory for cancelled styles-Assisted in performing sales analyses and monitored merchandise performance by style-Conducted trend, market, and competitive analyses-Assisted in.

Columbia, South Carolina Area

Develop wholesale policies for payment, shipping terms, order minimums, and exchangesOrganize and manage inventory line sheet with item numbers, item descriptions, and units available Point of sale operations, including customer check out, totaling purchases, receiving cash or credit payments and maintaining sales and inventory recordsDevelop point of sale.

Use spreadsheets to organize, track, and locate inventory Develop a merchandise buying plan to satisfy the demands and needs of the organizationNegotiate prices and terms with vendors to obtain and develop desired products Determine price points, mark-up rates, mark-down rates to maximize net revenue for the sale of merchandisePoint of Sale operations.