Caleb Muller Email & Phone Number

Wellington

• Created a data set and dashboard for bank feed quality proof of concept, which provided untapped insights
• Effectively support a product team or portfolio area, confidently defining problems and scoping solutions for your work.
• Support product development decisions and help to establish a data driven understanding of the current customer behaviours.
• Produce metrics and models which are broadly used/reused in your product area.
• Effectively utilise both report writing and… Show more
• Effectively utilise both report writing and dashboards as part of interpreting product insights for a wide range of stakeholders.

Wellington, Wellington Region, New Zealand

• Provide in depth data analysis and support to the WFM functional leads
• Delivered a presentation on 90-day churn
• Commenced a segmentation piece on WFM customers
• Built complex SQL data sets for key metrics, e.g., historical closing customers, 90-day churn.
• Built dashboards in MicroStrategy based on key SaaS metrics, e.g., trials, conversion, churn, closing customers
• Refactored and enhanced WFM Sales dashboard (google sheet):

Wellington & Wairarapa, New Zealand

• Responsibilities:
• Partner with Customer Success, Global Education Business Partners, and other teams to fully understand, communicate and document process, workflows, requirements and solutions, and remedy issues.
• Qualify and analyse change requests, developing a good understanding of the audiences, purpose and objectives for the change.
• Where required, support the Product Manager to analyse and scope specific enhancements and strategy initiatives.
• Where required… Show more Responsibilities:
• Where required, assist the Team with grooming, estimation and prioritisation of the backlog.

Wellington

Melbourne, Australia

As Team Leader I was responsible for successfully scoping, recommending and implementing best practice solutions across single or multiple business lines and Platforms, utilising business analysis and project management capabilities. I was also responsible for managing, prioritising and reporting on the workflow of a team of Business Analysts.

Melbourne, Australia

• In my current role as Business Analyst, my primary focus is working with an internal reporting platform. I act as a conduit between administration/support teams and technology development teams and support functions to.
• Analysing and documenting requirements through the entire development life-cycle
• Preparing requirements, specifications, business processes and… Show more In my current role as Business Analyst, my primary focus is working with an internal reporting platform. I act as a conduit between.
• Preparing requirements, specifications, business processes and recommendations
• Designing and developing high quality business solutions
• Participating in transformation projects, with a focus on the analysis, design, testing and delivery of operational process improvements

Melbourne, Australia