Caleb Brackens Email & Phone Number

Franklin, Tn, Us

Franklin, Tn, Us

- Provide professional phone and email support to MEDHOST clients for all modules- Responsible for assessing the Customer’s business need or problem, using on-line tools and analytical thinking to diagnose and resolve the issue or business need- Responsible for accurately logging the call information into the MEDHOST call tracking system- Responsible for retaining ownership of calls and following up with Customers frequently with current updates until a resolution is reached- Research open issues thoroughly and quickly move those issues toward an accurate resolution- Developed a thorough working knowledge of each MEDHOST application as well as the platforms and operating systems utilized

Grand Rapids, Mi, Us

- Taught various subjects (including Java, Python, Calculus, Algebra and Biology) between 6 - 10 one hour sessions daily throughout Fall, Spring and Summer semesters.- Automated population of an open class list using Google Sheets macros, App Script and formulas. This allowed department heads to efficiently monitor all teachers' class status, track their file checks and keep notes- Used Python to create projects geared to student interests- Supported staff by acting as Homework Cafe support, campus Super User and informal IT support.- Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance.Implemented evidence-based educator tools to evaluate mastery and develop custom curricula.- Collaborated with students to complete homework assignments, identify lagging skills and correctweaknesses.- Enhanced campus culture with team building interventions.- Assisted with new hire training.- Consistently among top requested teachers.

Oradell, Nj, Us

- Taught ACT and SAT level math and science to high school students, then expanded to ISEE prep for middle school students.- Helped students prepare for tests and exams by providing guidance, motivation and encouragement.- Demonstrated to students how to utilize effective test taking strategies to obtain high scores.- Trained new tutors.- Documented student progress.

Dallas, Tx, Us

- Performed front desk duties including greeting, cash handling and RECTRAC- Assisted with Out of School Time activities- Assisted with STREAM Summer Camp

Denver, Co, Us

- Performed daily inspections of facilities and products to ensure compliance with Inspection and Consumer Services Division laws.- Automated creation of territory maps for inspectors using Google Sheets and their Spreadsheet Mapper tool. Inspectors could download a .kml (Google Earth) file showing all businesses in their area with upcoming and overdue inspections, allowing inspectors to efficiently plan their day and ensure no locations are skipped- Enforced compliance law infractions via civil penalties, stop sales, and other regulatory actions.- Investigated and resolved complaints related to regulated products.- Prepared reports detailing findings of inspections, investigations and tests.- Conferred with vendors regarding inspection results to recommend corrective procedures and communicate needed repairs.- Self-managed daily tasks to ensure over 1000 facilities were inspected yearly.

Denver, Co, Us

Denver, Co, Us

- Assisted with processing applications and barcoding project- Communicated with licensees via e-mail- Assisted other specialist process their applications

Greeneville, Tennessee, Us

Forklift Operator

Greeneville, Tennessee, Us

Forklift Operator

Richardson, Texas, Us

- Supervised Student Workers- Provided Customer Service to students, organizations and departments- Set-up events held within the building- Maintained cleanliness of the building

Richardson, Texas, Us

- Provided guidance for new student organizations- Recommended improvements and initiatives based on student organization needs- Assisted the SOF Advisor with event planning meetings

Dallas, Texas, Us

- Worked in a research lab with Dr. Joel Goodman experimenting on lipid bodies

Certificate Of Completion, Cybersecurity

Bachelor Of Science - Bs, Global Business

High School