Calvin I. Email & Phone Number

Kansas City, Missouri, United States

Performs vulnerability assessment and management by providing oversight of patch penetration, scanning for vulnerabilities, conducting security analysis of scan results, and validating vulnerability remediationPerform risk-based evaluation of vulnerability findings to prioritize remediationPerform security reviews of requested hardware and softwarePerforms triage and ticketing support for incoming SO requests

Concordia, Missouri, United States

Security Audits and Vulnerability Management: Conduct comprehensive monthly audits aligned with CIS Controls version 7.1 standards to ensure robust security measures. Skillfully analyze and mitigate risks by responding to vulnerabilities detected across all devices and web domains using advanced Nessus Scanners.Network Administration and Optimization: Oversee and maintain the LAN using Unify technology at the headquarters. Ensure seamless connectivity and security for all organizational operations.System Administration: Serve as the primary administrator for Microsoft 365 (M365) and Microsoft Azure platforms, managing configurations, updates, and security protocols to enhance organizational efficiency and data integrity.Innovative Technology Solutions: Led the research, evaluation, and successful implementation of JumpCloud as a cutting-edge Identity and Access Management (IAM) solution, significantly improving access controls and security for all staff and missionaries.Cybersecurity Training Initiatives: Spearheaded the development and implementation of mandatory cybersecurity training for all personnel and missionaries in collaboration with KnowBe4 Inc., raising awareness and fortifying the organization’s defense mechanisms against cyber threats.Data Management and Expansion: Responsible for the maintenance and expansion of the on-premises Synology Network Attached Storage (NAS), ensuring robust data storage solutions that support extensive organizational needs.Automation and Custom Solutions: Extensively work with the Microsoft Power Platform suite, including Power Automate and Power Apps, to develop and deploy automated processes and custom applications that streamline workflows and enhance productivity.Technology Procurement and Support: Manage the procurement and ongoing support for all computing needs of remote workers and staff, ensuring optimal performance and reliability of technology resources distributed across the organization.

Kansas City Metropolitan Area

- Developed and maintained strong relationships with customers.- Managed customer’s expectations of pest needs and escalated issues to management - Strategically managed and organized extensive customer route across the northland of Kansas City.- Recorded precise documentation for commercial audited accounts and customer logs- Researched and provided solutions to pest problems in residential and commercial accounts- Top sales technician for company in May and June 2021- Responded to all client requests and issues in a professional and timely manner- Directly responsible for managing, maintaining, and increasing Rottler client base in sales and servicing route.

Chad

- Assessed, developed and implemented training procedures and strategies for community led sanitation and education through surveys and interviews.- Captured local official’s requests of the community and then implemented our team’s response for community relief - Oversaw a community development team of 12 local trainers and 5 expatriate teachers that trained 10+ villages in long-term sanitation and clean water plans that were compatible with local worldview.- Documented, recorded, and evaluated training activities, such as the numbers of persons assisted, presentations conducted, and the effectiveness of the sanitation program and the classes at the training center.- Supervised teaching instructors, evaluated instructor performance, and recommended areas for skill development.- Offered and facilitated training programs three times a year to help local workers and ESL teachers maintain or improve job skills.- Recruited, selected and assigned instructors each year for annual training sessions at the training center.- Partnered with SIL Wycliffe Bible Translators to test translations of Scripture- Skilled in crisis management and utilizing organization’s SOP

Cairo, Egypt

- Researched, developed, and implemented curriculum for computer training and ESL at the IT training center. - Taught Microsoft Office products to Egyptian nationals in Arabic at the IT training center- Coordinate travel logistics for expatriate teams including accommodations, transportation, equipment, and assessing the availability of medical infrastructure.- Counseled individuals or groups concerning their spiritual, emotional, or personal needs.

Branson, Missouri, United States

- Installed on-site at customer location the custom software developed by Orion and trained customer on the software. - Diagnosed and troubleshot hardware and software incompatibility that end-users were experiencing with custom software.- Resolved problems for users who were experiencing computer software or hardware operation issues- Coordinate with developers, users, and management to establish requirements and features for new software or modifications.

Harrison, Arkansas, United States

- Assisted in developing and maintaining WAN and LAN by configuring cisco routers- Resolved network problems and designed solutions for better efficient network- Installed and diagnosed LAN at new locations