CSM for Mexico and Central America Accomplishments:• Led renewals negotiation internally (proposal building and approvals) • Built trusted client partnerships, driving adoption of FICO solutions which have resulted in multiple client referrals citing positive business impact and elevating FICO brand (TV interviews and articles) • Navigated complex customer demands and ensured assigning the optimal teams to support and advise in a timely manner • Internal Latin America Region recognition: “LAC Above & Beyond” • Met all KPIs for the FY

Lead on-premises and cloud implementation projects for complex solutionsAccomplishments:• Managed (Waterfall and Agile hybrid methodology) implementation projects for 10+ clients in Latin America from resource allocations, plan design, forecasts, to execution and project closure• Project team ranged from 2 to 15+ consultants (including professional services, cloud infrastructure, network, and development

Leads risk technology division within the Retail Risk departmentManaged the 1st cloud implementation of Scotiabank Peru - origination decision engine: from local approvals, business case, contract negotiation, plan design, to execution and project closure

Responsible for score implementations and design of new credit strategies for credit cards and personal loans• Led the new credit score implementation project. The project was delivered on time and within budget• Managed the design of credit strategies for Credit Cards & Personal Loans according to the business needs

Supported the Loss Prevention division as an internal fraud analyst and as a mitigation theft tools providerAccomplishments:• Supported 250 District Loss Prevention Managers across the USA with reports, specialized analytics, and recommendations• Designed a new Coordinator Guide as well as created and implemented an "Automated" Request Form to improve productivity