Camden Long Email & Phone Number

Woodstock, GA, US

Belmont, CA, US

Belmont, CA, US

• Manage a total team of 41 people, including the executive chef and his kitchen staff and front of restaurant team.
• Collaborated with the executive chef to devise a new modern menu and revamped the marketing strategy, resulting in an 18% annual sales growth and a 200% increase in repeat business.
• Established mandatory customer service training program for all customer-facing employees that boosted guest satisfaction scores from 89% to 95% within in 6 months of program launch.
• Improved efficiency, sequence of service, order expediting and table-turn times in all dining outlets to achieve a 19% gain in daily covers served with zero additional labor or overhead costs.
• Employee satisfaction increased by 23% while cutting staff turnover in half, by developing staff recognition and accountability programs.
• Reduced food costs 8% after identifying and eliminating inventory issues such as excess ordering, poor storage and inefficient waste management.

• Managed a total team of 40 people, including the executive chef/kitchen staff/front of restaurant team.
• Increased annual sales growth from $1.4 million to $4.2 million in just four years, a 200% increase.
• Created a private event program that grossed nearly 40% of our total annual sales.
• Oversaw business performance of the restaurant, analyzing and planning restaurant sales levels and profitability.
• Organized marketing activities such as promotional events and discount programs
• Generated and executed plans for restaurants sales, profits and staff development.

Education record

Education record