• Technical Account Manager for Turbonomic's largest account consisting of $56 million, 250,000 license coving over 100 accounts on 4 continents. • Provide swift support and guide Fortune 500 enterprise customers in development and implementing customer specific product journeys and marketing plans using excellent written and verbal communication skills.• Troubleshoot and repair Turbonomic instances that could also include public/private cloud environments.• Work hand in hand with sales teams to coordinate and develop monthly/quarterly briefings with C-level executives to demonstrate progress and ROI.• Collect necessary data to present to leadership to ensure a licensed renewal.• Liaison between customers and Engineering and Product Management offices.• Work with Devops teams to help define automation processes around their SDLC.

Architect solutions which meet business requirements for Business Critical Applications; i.e., VMware vSphere, vRealize Suite, and Cisco UCSCloud Management (Automation and Operations), Virtualization, IaaS, PaaS, Analytics, & SecurityManage 4 Cisco UCS domains comprising of 33 Chassis that has over 200 B200 M4 and B260 M4 blades

Migrated VMware farm from vCenter 4.1 to vCenter 5.5 using a dvs and ESXi 4.1 to ESXi 5.1Performed latest firmware update on Cisco UCS Environment.Maintains, configures, as well as sets best practices on VMware 5.5 with 48 ESXi host.Migrated all storage data from VNX to VMAX 40K, Extreme I/O, and Isilon

Loaded and maintained all 200 Windows 2008 server environments.Performed all day-to-day engineer and hardware management support on Dell iSCSI Equallogic SAN.Maintained, configured, set best practice on VMware 5.0 with 10 ESX host.Properly documented and maintained for SAN, Server and VM environment.

Member of a five person team that manages over 100 arrays and switches around the world.Performed CLI management on 3Par and NetApp arrays.Works as Tier 2 support for over 90 Petabytes of data.Carved, presented and zoned to servers per customers request.

Lead a team of storage and backup engineers on the Ingersoll Rand account Directed project management/planning, meetings, ordering refresh equipment, billing necessary orders to Customers.Presented high level status reports to Sr leadership on weekly basis to include: Upcoming changes, capacity reports, hardware status, and propose new hardware.

Stood-up a VMAX and used Power Path migration enabler to move data off of 2 CX4-380. Upgraded the VM farm from ESX 3.5 to ESX 4.0 this included 7 clusters and 53 ESX hosts in all. P to V 50 tech-refresh servers to a new cluster of ESX host running on Dell Blade Centers and Cisco UCS.Provides day-to-day SAN administration. Installing Power Path, Zoning servers, creating Raid Groups, creating Storage Groups, carving LUN’s and presenting LUN’s to serversPerforms day-to-day VM Ware administration, creating new clusters, loading new VM’s and making sure all VM’s run at top performance.

Maintained and performed daily maintenance on MS 2000/2003 servers to ensure network operates smoothly on Lackland Air Force Base. Lead VMware and Storage engineer maintaining best practice configuration and architect new environments. Provided Network Backup, Disaster Recovery and Restores for the classified network using CommVault utilities.Served as 1 of 6 System Administrator liaisons that provide technical support to Air Force and GS personnel while working in a professional environment.

Provided technical and professional leadership to troops during combat in Operation Iraqi Freedom. NCOIC of the TAC Command post during combat operations that provided command and control support to the commanding General.Lead troops during the 2004 Presidential Inaugural Parade while assigned to the committee to provide secure data and voice communications during parade.Provided secure and unsecured communications support to the commanding General of North Command at home and while on the road.