Cameron Smith Email & Phone Number

Fort Stewart, Georgia, United States

Fort Stewart, Georgia, United States

• Installed, configured, and maintained server hardware, peripherals, software, and operating systems to ensure smooth operations.• Monitored server stability and applied patches after thorough testing to enhance security and performance.• Developed and updated standard operating procedures (SOPs) and knowledge management resources for seamless continuity and staff training.• Configured and maintained servers, virtual environments, storage solutions, and software in compliance with baseline requirements.• Collaborated with users to troubleshoot and resolve technical issues, ensuring minimal downtime.• Managed data backups for servers and equipment configurations, adhering to recovery protocols.• Ensured network security and regulatory compliance by implementing patch remediation across systems.• Created, updated, and maintained databases critical to mission-specific functions.• Supported cloud migration initiatives, including the integration of new technologies, decommissioning of outdated hardware, and comprehensive documentation of processes.

- Identify end-user problems and coordinate efforts to resolve them- Install, configure, and monitor local and wide-area networks, hardware, and software- Provide customer and network administration services such as passwords, electronic mail accounts, security, and troubleshooting- Conduct data system studies and prepare documentation and specifications for proposalsTrain personnel on use, installation and maintenance of computer consoles and peripheral equipment.- Provide daily technical support for e-mail, network connectivity, telecommunications, peripheral equipment, and system maintenance.- Planned, implemented, and monitored group policies to manage clients across the network.- Performed / reviewed security assessments of computing environments to identify points of vulnerability, non-compliance with established information assurance standards and regulations, and recommend mitigation strategies - Validated and verified system security requirements definitions and analyzed and established system security designs - Applied leading-edge principles, theories, and concepts to the development, maintenance, and implementation of information security standards, procedures, and guidelines

- Maintains IMD’s datacenter assigned systems, servers, databases, and applications and ensures compliance with all DOD, MEDCOM, SRMC and IA guidelines, policies, and standards.- Provide technical assistance to functional users regarding operation and maintenance and uses analytical techniques to test and analyze computer equipment malfunctions and software errors on Military Health Systems Defense Medical Logistics Standard Support (DMLSS) Customer Assistance Module (DCAM), Medical Communications for Combat Casualty Care (MC4), Composite Health Care System (CHCS) and Armed Forces Health Longitudinal Technology Application (AHLTA). Initiate diagnostics and uses advanced diagnostics utilities to recover lost files, folders, disk, and memory problems.- Answer a variety of questions from users offering technical tips and common solutions to known problems to maintain user productivity.