• Assisted in the daily operations of a thriving destination marina• Provided exceptional customer service, answered phone calls and emails, booked reservations, processed credit card payments• Utilized critical thinking and effective communication skills to resolve issues while fostering positive relationships with customers• Provided clear communication on VHF radio, assigned boat slips, assisted with docking and securing vessels. • Helped plan and manage different Port events

• Interned under Scott Mapstead, the Project Manager at San Juan Surveying, gaining valuable insights into project management and industry practices• Gained hands-on experience in multiple business operations, enhancing my understanding of effective workflow and project execution• Assisted with bid preparation and field schedule management, contributing to the overall efficiency and success of project timelines• Provided support to field technicians on various projects, ensuring smooth operations and adherence to project specification• Performed data entry tasks using Microsoft Excel and Word, streamlining documentation and enhancing data accuracy