- 12+ yrs working in multicultural, complex and competitive environment (Latin America) on Finance, Asset Management, Asset Disposal market in segments as Food, Agriculture, Construction, Transportation, Industrial, Health Care and Technology.- 6+ yrs P&L, Budget, Funnel and Forecast owner on LA, last 2 years Brazil (BRL 50mln)- 6+ yrs as Situational Leader through Competency Management, Coach focused on Career development- 6+ yrs as Business Developer for LA co. dealing w/ Asset Management and Disposal, Remarketing, BNDES and own resources financial solutions dealing w/ aspects as Legal, Tax, Finance, Treasury, Accounting, Operations, Marketing, IT (Internal and external stakeholders), Sales, Risk, Collection, Credit and Vendor Management- 6+ yrs applying Supply Chain concepts to Local, Regional and Global Stakeholders creating and implementing RFI/Q/P process through consistent Governance Models (Tactical & Strategic) driving optimized Service Level Agreement (SLA)- 6+ yrs using Project Management, Lean Six Sigma (LSS) as Yellow Belt w/ 2yrs as project sponsor- Acting on tactical roles, being a) Creative and Innovative b) Planning and Managing actions and results c) Participatory decision-making d) Conflict and Change Management e) Time and Stress Management f) Foster productive working environment g) Social and Ethical Responsible h) Negotiating and Influencing People at different levels and roles (Specialist to Executive) i) Effective Communication j) Global Systemic Long-term Vision- Able to motivate project team w/ interpersonal skills encouraging them to thrive by delivering result / KPIs on time, cost and quality- Being myself Driven by Challenges, Self-Determined, Self-Starter, Self-Motivated, Self-Developer, Entrepreneur, Resilient w/ high Analytical, Tactical & Strategic skills- Post-graduation professor on E-commerce course on CRM and Innovation Management subject- Experience w/ creation and implementation of business plan: Empório das Patas
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Account ManagerHylandSão Paulo, Brazil -
Customer Success ManagerHyland Nov 2023 - PresentHybridCustomer Success Manager for LA regionGood definition of what I do is Customer-facing teams in charge of executing Hyland’s Customer Success Strategy, by nurturing the relationship with our customers. A hybrid between Account Managers and Customer Support representatives, Customer Success Managers focus on guiding customers to achieve their objectives and realize value from our products and services, with the ultimate goal of promoting retention and loyalty.Managing a USD 8mi portfolio focused on upsell, cross sell and product nurture20% ARR increase in one yearCustomer Survey results is 4.4 out of 5 points (average)Account Planning for success in a multi-year vision -
Product OwnerHyland Aug 2021 - Dec 2023HybridProduct Owner | Scrum Master | Project Manager at HylandI've participated and delivered 17 projects through 9 customers. here you can find a good summary of the project context and results - SOMPO = USD 300k through 4 projects 1. SharePoint Migration (Data and files) 2. DMS migration and ArchiveLink integration with SAP 3. YasFlow: Workflow for case management on insurance quoting 4. OnBase upgrade- Banco de la Ciudad de Buenos Aires = USD 100k in one project 1. Assessment and Consulting services - AVVillas = Database Migration 1. DataBase migration (32 bits -> 64 bits)- Notredame 1. Scrum Master and Product Owner of the Staff Augmentation Staff (5 months)- Banco ABC 1. SharePoint Migration (Data and files)- Banco del Bajio 1. Discovery, Solution Design and Requirements definition for Bar Code and QR code Solution (Scripts and workflow)- Bank of Jamaica Program: 9 projects w/ 7,000 hours 1. Discovery, Solution Design and Requirements for repository, ECM base solution, Record Management and Retention, Physicals Records, Invoice Requisition, Procurement, Correspondence and Integrations- Alianza 1. Discovery, Solution Design and Requirements for repository, ECM Base solution and integrations with 9 Applications -
FounderMovicare Sep 2019 - Aug 2021São Paulo, BrazilOperation and Technology Lead *App for care* (Set-19 a Jun-21);Responsible for product and business development leading Operations and technology team, responsible for fundraising, defining and pursuing strategic metrics and delivering the product to customers.Result: BRL 1mi fundraised through investment (6 angel investors), Product available in IOS and Android stores -
Post Graduation Course TeacherSenac São Paulo Sep 2017 - Sep 2019São PauloE-commerce courses, Digital Marketing and Business Management- Innovation in digital environments- Customer Relationship Management (CRM) -
Business Developer & CreatorFhaipe Strategic Consulting Aug 2017 - Sep 2019São Paulo Area, BrazilDeveloping Business for investors, maximizing their capital and increase return on equity through Business Plan Creation, Implementing and maintaining the compromised resultHelping Companies to determine their Business Model (Business Model Canvas) and its value propositionFinantial-Economic scenarios Creation that will determine the best opportunities in the market utilizing some of the best methodologies in worldwide market as:PESTLA, SWOT, Porter's Five Forces Framework, Generic Strategy, Ansoff Matrix, BCG Matrix, GE Matrix, Balanced Score Card, NPSOur solutions are custom-tailored to Small & Mid companies, Corporate and Enterprise companies with the goal to maximize your capital and increase and return on equity -
Asset Management, Remarketing And Business/Product Developer ManagerDll Dec 2017 - Jul 2019Alphaville, Sp- Creation of Product development team and area, with strategic vision, values, mission, policy and efficient KPIs towards the increase of interest and non-interest income, Net Income, IRC and RoiC to each of DLL business units, defining the creation and maintenance of financial products priorities;- Sales training to demonstrate the added value of each financial solutions based on assets, in particular Lease in accordance with IFRS 16;- Manage and strengthen the relationship with Stakeholders as competitors, ABEL, FEBRABAN and BNDES;- Map and implement the Development and Maintenance of Financial Products: Leasing Import (BRL 15 mln / USD 3.75mln), Assignment of Receivables (BRL 300 mln / USD 75mln), BNDES Collective Loan (BRL 300 mln / USD 75mln), Hard Currency Loan (BRL 50ml / USD 6.25ml), FMV Leasing (BRL 100 mln / USD 25ml), Pronaf (BRL 80ml / USD 20mln), Inovagro (BRL 50mln / USD 12.5mln);- Remarketing: Maximizing return on equity and reducing DLL risk cost as a result of remarketing sales. In 2019, the forecast is a two-digit unit asset sales increase from 2018 to 2019, with total sales of BRL 16 mln / USD 4 mln as revenue. In 2018 sales were of BRL 14mln / USD 3.75mln;- Asset Management: Creation and maintenance of the depreciation lines to support credit and collection decisions, demonstrating the economic and technical life of assets in the industries of Health Care, Technology, Food and Agriculture, Construction, Transportation and Industry;- Development of programs with specific vendor segments: Food > TetraPak (revenue potential of BRL 150 mln / USD 37.5 mln in 2019) and Technology > Apple (BRL 80mln / USD 20mln revenue potential in 2019) and Leasing Import w/ CISA Trading (BRL 100mln / USD 25mln) -
Business DeveloperEmporio Das Patas Nov 2016 - Jun 2018São Paulo Area, BrazilInvited to set up a Business Plan for E-commerce Pet with two great friends, Edmundo and Felipe Lacerda, I started in late 2016 the trajectory of entrepreneurship with the presentation of the business plan in Nov-16 and company birth on Jun- 17.The value proposition and mission: To provide convenience, reduce time and values invested in the purchase of animal products and allow a better quality of life for our customers and their pets. -
Latin America Sales ManagerMainstream Global Sep 2016 - Dec 2017São Paulo Area, Brazil- Create and Develop Business Plan & Strategic Planning defining with Stakeholders the Strategic Initiatives for Mainstream Global Latin America affiliates and subsidiaries;- Responsible to Build and Deliver the Latin America Year Forecast for Cost, Revenue, and Profit;- Apply Situational Leadership to enable Mainstream Global affiliates and subsidiaries employees at year goals achievement, strengthen the corporate Values and Culture (DNA);- Build and Develop a success team through human/corporate competencies that will deliver Mainstream Global competitive edge on Latin America Region;- Create, Develop, Maintain and Leverage Latin America strategic relationship with Stakeholders;- Identify opportunities to leverage the actual capacity/productivity (Sites capacity/productivity) to develop innovatively and disruptive services at Latin America environment;- Anticipate to economic-political changes enabling perennial and long-term growth for Mainstream Global affiliates and subsidiaries at Latin America Region;- Strengthen Mainstream Global brand (Branding Strategy) into Latin America Region;- Build and Develop Social Media for Latin America Region;- Size and determine market opportunities for B2B or B2C segment. -
Latin America | Logistic Business DeveloperHewlett Packard Oct 2012 - Sep 2016Alphaville- Develop Reverse Logistics for Latin America Region - Executive meetings with HPFS LA Directors - Finance, Tax, Legal, Operational and Sales - Strategic Planning with Sales- Procurement role to select best vendor in the region- Governance Meetings - KPI Maintanance and tracking to build Action Plans- E2E Leasing and Asset Management Expert - Selling to Remarketing (Asset Management Business)- Logistics Business Developer- Business Process & Procedures Developer -
Latin America | Customer Support SpecialistHewlett Packard Jan 2010 - Oct 2012Alphaville- Latin America South Leader for Argentina, Brazil, Chile and Perú- Lead Collection meetings driving best team results- Argentina Customer Support Specialist -
Latin America | Customer Return SpecialistHewlett Packard Jan 2009 - Jan 2010AlphavilleLA South Customer Return Specialist for Argentina, Brazil, Chile and Perú supporting Returns, Extensions and Buyouts on the region - Operationally and Commercially -
Brazil | Operational TraineeHewlett Packard May 2008 - Jan 2009AlphavilleEnd of term Specialist for Brazil supporting returns for leasing or Rental customers at HP Financial Services -
Brazil | Operational TraineeHewlett Packard Sep 2007 - May 2008AlphavillePortfolio Specialist for Brazil at HP Financial Services -
Brazil | Sales TraineeHewlett-Packard Jan 2007 - Sep 2007São PauloSales trainee as Channel Financial Account Manager Jr. For Brazil at HP Financial Services
Fábio Campos Skills
Fábio Campos Education Details
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Bachelor -
FitoTechnical Management Degree -
Hp Coaching Network
Frequently Asked Questions about Fábio Campos
What company does Fábio Campos work for?
Fábio Campos works for Hyland
What is Fábio Campos's role at the current company?
Fábio Campos's current role is Account Manager.
What schools did Fábio Campos attend?
Fábio Campos attended Fundação Getulio Vargas, Centro Universitário Fieo, Fito, Hp Coaching Network.
What are some of Fábio Campos's interests?
Fábio Campos has interest in Education, Economic Empowerment, Health.
What skills is Fábio Campos known for?
Fábio Campos has skills like Team Leadership, Melhoria De Processos, Business Strategy, Management, Process Improvement, Leadership, Project Management, Sales, Passionate About Work, Win Win, Logistics, Business Process Improvement.
Who are Fábio Campos's colleagues?
Fábio Campos's colleagues are Debra Smith, Katie Kunze, Chad Kashary, Sourav Sen, Abhirup Mukherjee, Quentin Cox, Krystin Jarrell.
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Fábio Campos
Sr. Product Manager | Ai & Data Specialist | Digital Products | Api | PlatformSão Paulo, Brazil1arquivei.com.br -
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