Candice Gallo Email and Phone Number

Responsible for implementing and managing various software systems, including Salesforce CRM, BambooHR, and Microsoft Office365 to both streamline operations and SaaS platform subscription management processes.Project management for key initiatives such as email and file storage migrations, establishing IT support help desk, employee hardware management, security, and accounting processes.

Assisted individuals and small businesses in all aspects of digital business operations, by offering a comprehensive range of services that included optimizing business processes, implementing email & hosting solutions, designing and implementing digital marketing campaigns, developing websites and e-commerce platforms, enhancing user experience, conducting SEO and reporting.

Implemented Teamwork project management software and agile methodology to establish organizational PM processes, improving client communication and achieving operational efficiency.Simultaneously managed 10-50 projects, primarily for the gaming industry. Duties included client communication, project planning, design and developer team coordination, scheduling, QA, reporting, and billing.

Managed a team of 9 project managers; focus included overseeing project planning, implementation and quality assurance.

Simultaneously managed 5-20 projects, primarily for the medical industry. Managed each project from beginning to end with a user experience and/or marketing focus. Duties included client management, scoping, goal setting, project planning, solution architecture, wire framing, user experience design, team coordination, budgeting, scheduling, testing, reporting and quality control.

Managed web design and SEO projects for companies in the lower mainland. Duties included team coordination, managing schedules and budgets, creating and executing SEO strategies and testing.