Carl M. Flaherty is a detail-oriented, problem-solving professional with a passion for improving the end user experience.  An ISTQB Certified Test Technician, He brings nearly 14 years of experience in manual quality assurance testing, hardware integration testing, web testing, as well as testing of gaming consoles, and testing of consumer products.His testing career in manually testing began at Sony Online Entertainment, (Now Daybreak Games) with both casual games and MMO titles, quickly advancing through the ranks to Lead Tester for multiple projects.  Carl’s background includes five years testing of Game Support Platform Services duties included: Subscriptions and billing, smoke testing preparation for software launches, updating utilities, proprietary customer service tools, CRM, marketing websites, and ecommerce projects.  Four additional years testing on software-hardware integration, specifically microprocessor handlers, immeasurably broadened his software testing experience on a wide number of devices and circumstances.  Expanding to his wealth of knowledge was a year testing ADAS (Advanced Driver Assistance System) at Lytx. This type of system is not only currently being used in millions of cars in the US and internationally but ADAS is used by some companies in combination with autonomous driving components to produce a safer self-driving car.His time as a Lead Tester, Carl authored and maintained both test plans for multiple projects as well as process documents, was extensively involved in managing the bug tracking database, and reporting to multiple stakeholders as the Platform Services Team collaborated with every other project in the company. Having great skill in training non-technical employees on technical functions he effectively managed and train teams ranging in size.His versatility, meticulousness, and finesse at multitasking have been indispensable to Carl’s achievements working for established companies in a wide range of industries.