Carla Patton, Ms, Mba Email & Phone Number

▪️ Consulted with other designers and business partners to design and develop a unified associate onboarding experience across roles and business groups▪️ Mentored junior Instructional Designers and Instructional Designers in instructional design best practices, relationship building with business partners, and tool adoption, including Articulate Rise and Storyline▪️ Consulted on onboarding program best practices, Kirkpatrick’s Level 2 assessment questions, and business partner project intake best practicesEnterprise HR Business Impact Award Recipient in the Attract Pillar, 2024

▪️ Serve Fidelity associates by designing and developing lean, learner-centered solutions focused on meeting business needs. ▪️ Apply adult learning and instructional design theory to the solution development process and learning solutions. ▪️ Analyze learning needs and identify ideal tools and delivery methodologies to close performance gaps and impact behavior. ▪️ Manage design projects using the ADDIE model and following internal graphic, user experience, and user interface guidelines. ▪️ Consult and collaborate with colleagues and business partners to solve business problems and capitalize on identified opportunities.

▪️ Provided instructional design, development, and support services for the College of Business online classes, focusing on MBA level and specialized undergraduate business courses. ▪️ Managed the course development process to ensure courses exceeded quality and accessibility guidelines on a strict development and delivery timeline. ▪️ Collaborated with SMEs (faculty members) to design learner-centered, optimized fully online courses. ▪️ Evaluated and edited courses developed by colleagues based on the Quality Matters Framework. ▪️ Recommended, demonstrated, and prototyped research-based tools and methodologies for learner-optimized asynchronous course delivery. ▪️ Collaborated with administrators and program stakeholders to ensure a seamless, positive learner experience. ▪️ Supported faculty, staff, and students in live courses.

Richmond, Ky

▪️ Facilitated learner for bachelor to master's level students in Business Management, Business Operations, Accounting, Marketing, and Professional Skills Development hybrid and fully online courses. ▪️ Provided feedback to students and guidance as students completely mostly online learning modules. ▪️ Facilitated course discussion, provided opportunities for further learning, and coached students as they learned in an online environment.

Richmond, Ky

▪️ Designed, delivered and maintained program onboarding materials for adult students to improve program experience and retention. Collaborated with Instructional Designers to learn, test, and apply Instructional Design principles and tools to materials and programming offered to students due to a lack of direct Instructional Design staff support. ▪️ Adapted the available Learning Management System (Blackboard) to serve as the primary student point of access for self-paced learning and information access. ▪️ Served as the main contact for prospective and current DNP and online MBA students. ▪️ Designed and maintained tools for data collection, tracking, analysis, and reporting in collaboration with department stakeholders. ▪️ Partnered with department heads, faculty, and colleagues to anticipate program needs and recommend technical and instructional solutions to identified student needs. ▪️ Identified the need for, researched, drafted, and implemented intervention strategies to improve student success. ▪️ Identified a need for a nursing license tracking system and managed the legal approval, roll out, and maintenance, and training for NURSYS e-notify, saving over 100 hours of labor annually and increasing University compliance to accrediting body requirements.

Berea, Ky

▪️ Developed, implemented, and managed College Access special projects, including independent administration and staff training for the USDA Summer Food Service Program. ▪️ Supported Director with review of reporting, data management, and assisted in selection and training of full-time, temporary, and student staff. ▪️ Served as the point of contact for school-based staff to develop and execute student campus visits. ▪️ Assisted the Director in performing needs assessments focused on improving efficiencies in daily operations and exceeding Federal program administration guidelines and goals ▪️Aided in the research, writing and editing of federal and private grant applications College Access

Berea, Ky

▪️ Assisted Director in oversight and support of Department of Education grant programs. ▪️ Administered special projects including hiring, training, and supervising labor students. ▪️ Created and maintained support and operation materials for grant programs

Master Of Science - Ms, Instructional Design Learning Technology- Concentration User Experience Design

Internships: Instructional Design Intern, Department of Criminal Justice Training Center (DOCJT) ▪️ Conducted a needs analysis.

Master Of Business Administration (M.B.A.), Business, 4.0

Bachelor'S Of Science, Business Administration, Focus In Management, Minor In Spanish Language