Carla Mundy
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Carla Mundy Email & Phone Number

Customer Success Software Trainer at Avolve Software
Location: St Clair Shores, Michigan, United States 4 work roles
1 work email found @liveperson.com 3 phones found area 248 and 212 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 3 phones

Work email c****@liveperson.com
Direct phone (248) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Success Software Trainer
Location
St Clair Shores, Michigan, United States
Company size

Who is Carla Mundy? Overview

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Quick answer

Carla Mundy is listed as Customer Success Software Trainer at Avolve Software, a with 46 employees, based in St Clair Shores, Michigan, United States. AeroLeads shows a work email signal at liveperson.com, phone signal with area code 248, 212, and a matched LinkedIn profile for Carla Mundy.

Carla Mundy previously worked as Education Specialist at Avolve Software and Enterprise Training Lead at Liveperson, Inc.

Company email context

Email format at Avolve Software

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{first_initial}{last}@liveperson.com
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AeroLeads found 1 current-domain work email signal for Carla Mundy. Compare company email patterns before reaching out.

Profile bio

About Carla Mundy

Strong knowledge in training, development, SaaS and FaaS training. Actively participate in building relationships, both external and internal, which are deemed critical to our efforts. Facilitate instructor led synchronous and onsite training to various sized groups including all skill-sets and roles from senior management to front line.Monitor and report participants’ progress upon completion of training. Prioritize availability to all participants for follow-up and questions as they settle in to their new position. Instrumental in research, design and development to create and/or enhance training materials to incorporate business initiatives. Build and maintain solid relationships with our business partners to ensure a high quality level of service.Remote worker that is excellent at maintaining and prioritizing her own schedule. Specialties: Classroom ManagementCreative Lesson PlanningCurriculum updates based on needs analysisInstructional Best-Practices Standardized Testing/ScoringLearner AssessmentExperiential LearningAdult Learning TheoriesBusiness Development Primary & Field Research Insight, Creativity and InnovationHiring and maintaining staffPrimary business contact for training needsProprietary Software Testing and Training

Listed skills include Training, Management, Business Development, Employee Training, and 34 others.

Current workplace

Carla Mundy's current company

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Avolve Software
Avolve Software
Customer Success Software Trainer
scottsdale, arizona, united states
Employees
46
AeroLeads page
4 roles

Carla Mundy work experience

A career timeline built from the work history available for this profile.

Education Specialist

Current

United States

Deliver courses for new and existing software applications Assist in development of customized materials, course, and educational/instructional videosCreate training outlines and determine instructional methodsCoordinate training reviews to verify quality standardsCommunicate with development and support teams with any issues

Sep 2024 - Present

Enterprise Training Lead

Remote

Publicly held, global technology company that develops conversational commerce and AI software.Manage instructor led trainings to various sized groups including all skill-sets and roles; from senior management to front line for all of North America operations.Execute product, sales, service, and operations training to Enterprise, Mid-Market, and Commercial customers globally on how to effectively use a proprietary digital engagement interface to increase sales, service, as well as improve cSat scores.Relies on experience and judgment to plan and accomplish goalsWork with internal team and external clients to prep for training events.Utilize various training methodologies to maximize participant interaction and learningAuthored instructional and reference documentation for brands worldwide to assist in customization of the LivePerson platform.Built, established, groomed, and implemented a robust online training schedule for the training team that supported e-Learning for internal and external clients.Partnered in the creation of e-Learning modules that covered on-demand educational materialDeveloped and implemented the inaugural InApp Messaging training for a global brand that included 150+ employees

Jan 2013 - Jul 2023

Corporate Business Trainer

Ann Arbor, Mi

Member of Citigroup and focused on providing the highest quality mortgage products as part of an expansive portfolio of financial services.Manage the training needs and delivery of curriculum of the business units. This includes needs analysis, design, delivery, and training of performance improvement programs as required by the business. Promote sales through sales coaching, training and tool development. Engages sales team(s) and clients to drive profitable sales volume. Facilitate training to capture new or existing opportunities in a clear and effective manner. Help to identify and drive opportunities for growth and/or more effective business management of sales relationships.

May 2003 - Dec 2012

Client Relations Rep

Southfield, Mi

Provide assistance to Lending Consultants via phone on pricing, products, programs and system navigation. Act as liason between Sales and Operations.

May 2003 - Aug 2006
Team & coworkers

Colleagues at Avolve Software

Other employees you can reach at avolvesoftware.com. View company contacts for 46 employees →

FAQ

Frequently asked questions about Carla Mundy

Quick answers generated from the profile data available on this page.

What company does Carla Mundy work for?

Carla Mundy works for Avolve Software.

What is Carla Mundy's role at Avolve Software?

Carla Mundy is listed as Customer Success Software Trainer at Avolve Software.

What is Carla Mundy's email address?

AeroLeads has found 1 work email signal at @liveperson.com for Carla Mundy at Avolve Software.

What is Carla Mundy's phone number?

AeroLeads has found 3 phone signal(s) with area code 248, 212 for Carla Mundy at Avolve Software.

Where is Carla Mundy based?

Carla Mundy is based in St Clair Shores, Michigan, United States while working with Avolve Software.

What companies has Carla Mundy worked for?

Carla Mundy has worked for Avolve Software, Liveperson, Inc, and Citi.

Who are Carla Mundy's colleagues at Avolve Software?

Carla Mundy's colleagues at Avolve Software include Jason Matthews, Jose M., Tracy Mitchell, Safe Sm, Itil, Ramon Gutierrez, and Nikki Thorne.

How can I contact Carla Mundy?

You can use AeroLeads to view verified contact signals for Carla Mundy at Avolve Software, including work email, phone, and LinkedIn data when available.

What skills is Carla Mundy known for?

Carla Mundy is listed with skills including Training, Management, Business Development, Employee Training, Sales, Leadership, Call Centers, and Training Delivery.

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