Contact customers based on current marketing initiativesDrive traffic for sales by setting appointments for prospective customersExperience with multiple CRM systems (Dealer Socket, Vin solutions, Oplogic)Ensured seamless transition of customer responsibility to on site sales representative

Contact customers based on current marketing initiativesDrive traffic for sales by setting appointments for prospective customersExperience with multiple CRM systems (Dealer Socket, Vin solutions)Ensured seamless transition of customer responsibility to on site sales representative

Credit analysis and approvalPurified and updated customer information on CRM databaseIn charge of Customer retention for both the New and Used car storesMaintained essential communications link between client, the dealership, and finance department

Drive sales through styling and recommending merchandise for clientsDeveloped and maintained relationships with new and existing customersOrganized, cleaned, and managed fitting room areasStyling and assisting high profile customers, giving them a “Red Shoe Experience.”

Oversaw and ensured timely and efficient completion of tasks by team members.Managed stock and pricing of merchandise to optimize sales and profitability.Collaborated with the owner and other managers in liaising with sellers/distributors.Conducted customer education sessions during tastings to enhance product knowledge and sales.

Supervised staff to ensure daily tasks were completed in a timely and effective manner.Managed inventory, merchandise, and pricing accuracy to optimize sales performance.Assisted managers in monitoring financial metrics and achieving positive sales numbers monthly.Conducted heavy lifting during shipments and maintained animal enclosures as needed.Provided primary customer support and services, ensuring a positive customer experience.Maintained and installed planted aquariums and planted terrariums.Contributed to 40 percent increase in profit margins for four consecutive years in two separate locations