Conducting investigations by gathering and analyzing data, interviews, reviewing documentation and evidence.

I work as a human sensor feeding the Machine Learning by using a remote support program, labeling video data as training data.

Aircraft worked with: Boeing B737-8/9; B757-200/300; B787-800; Embraer E-190

As a Delta Airline’s agent, I acquired a new perspective that allows me to understand many aspects of aviation.I performed as an Airport Customer Agent, Operations Agent (Weight and Balance), Ramp Agent, Gate Agent and as a Baggage Agent. My duty was to provide the best possible attention to guarantee the quality and satisfaction that passengers deserve. To accomplish this goal, I had to manage a plethora of solutions in all kind of scenarios without neglecting everyone safety. I was also in charge of the safety department and occupational health.Aircraft worked with: Boeing B737-8/9; B757-200/300