As a consultant, I developed communication research and strategies for several entities and projects, including: América Construcciones S.A. –AMCO-; Escuela de Nutrición; Escuela de Psicología; Instituto de Investigación en Educación –INIE- and Centro de Investigación en Contaminación Ambiental –CICA- at the Universidad de Costa Rica –UCR-.Also I facilitated the John Maxwell Leadership Foundation and Fundación Mejoremos Costa Rica’s leadership and change program called “Transformación… Show more As a consultant, I developed communication research and strategies for several entities and projects, including: América Construcciones S.A. –AMCO-; Escuela de Nutrición; Escuela de Psicología; Instituto de Investigación en Educación –INIE- and Centro de Investigación en Contaminación Ambiental –CICA- at the Universidad de Costa Rica –UCR-.Also I facilitated the John Maxwell Leadership Foundation and Fundación Mejoremos Costa Rica’s leadership and change program called “Transformación Costa Rica” and I provided spokesperson and communication abilities training to around 40 executives of different entities, as a consultant for organizations such as the Centro de Desarrollo Gerencial (CDG) at the Universidad Nacional de Costa Rica (UNA). Show less

Internal communication and media relations responsible. Some of my main accomplishments were:1. Crisis communication management during the COVID-19 pandemic, protecting the company’s reputation among its main stakeholders and clients as: IBM, HP, Amazon, Kimberly-Clark and VMware.2. Planned and executed an internal communications strategy that improved communication between more than 300 collaborators 3. Renewed the company values through a participatory methodology… Show more Internal communication and media relations responsible. Some of my main accomplishments were:1. Crisis communication management during the COVID-19 pandemic, protecting the company’s reputation among its main stakeholders and clients as: IBM, HP, Amazon, Kimberly-Clark and VMware.2. Planned and executed an internal communications strategy that improved communication between more than 300 collaborators 3. Renewed the company values through a participatory methodology that enabled more than 200 operative and administrative co-workers to participate 4. Developed the company’s Corporate Communication Department, creating several internal communication channels and improving others, under ISO 9001 procedures5. Elaborated an internal communications research and strategy to support the strategic business plan Show less

External and internal communications responsible. Some of my main accomplishments were:1. Supported the development of a communications strategy for the ECCC UCR and successfully executed external and internal tactics, coordinating with staff members and interns of the organization, obtaining a significant improvement in the communication between the organization and some of their most important stakeholders 2. Cooperated in the definition of external and internal communications… Show more External and internal communications responsible. Some of my main accomplishments were:1. Supported the development of a communications strategy for the ECCC UCR and successfully executed external and internal tactics, coordinating with staff members and interns of the organization, obtaining a significant improvement in the communication between the organization and some of their most important stakeholders 2. Cooperated in the definition of external and internal communications policies, protocols and guidelines for the organization 3. Developed a public relations strategy through communication research to improve the relations between the organization and the graduates’ employers 4. Successfully launched the organization’s new brand, reaching acceptance among their main stakeholders and leaving behind more than 30 years of an old fashioned visual identity Show less

Regional external communication work. Some of my main accomplishments were:1. Developed and executed an internal communications strategy that improved the knowledge and perceptions of the staff regarding the brand change of the organization2. Coordinated and trained a network of press correspondents in the region, helping them improve their capabilities to manage their relations with media in their countries and states of origin, as well as the quantity and quality of the media… Show more Regional external communication work. Some of my main accomplishments were:1. Developed and executed an internal communications strategy that improved the knowledge and perceptions of the staff regarding the brand change of the organization2. Coordinated and trained a network of press correspondents in the region, helping them improve their capabilities to manage their relations with media in their countries and states of origin, as well as the quantity and quality of the media hits they get3. Doubled the quantity and quality of the media hits from 2010 to 2013 and meaningfully improved the monitoring system to keep count, organize and evaluate these publications4. Significantly improved the staff’s spokesperson skills through media trainings Show less

PR services and support to clients as: Kimberly-Clark (K-C); Firestone Industrial Products; Bridgestone de Costa Rica; Sony Entertaiment Television; Johnson & Johnson; Florida Bebidas; Distribuidora Florex de Centroamérica S.A; and Megasúper