Carlos Duque Email & Phone Number

As a results-driven executive with expertise in product innovation, digital transformation, and operational excellence, I have a proven track record of driving strategic growth and building high-performing teams. With over two decades of experience across global financial services, payments, and technology, I specialize in scaling businesses, optimizing processes, and delivering customer-focused solutions.Leveraging my Six Sigma Lean Black Belt and Scrum Master certifications, I bring a data-driven approach to operational efficiency and process improvement. I have successfully led large-scale initiatives at Fiserv, Visa, and Mastercard, implementing cutting-edge digital products and platforms, including digital wallets, API integrations, and real-time payment solutions. My background spans product management, market strategy, and regulatory compliance, allowing me to navigate complex challenges and deliver value in competitive markets.An experienced Certified Executive Coach and Mentor (CECM™), I excel at building cohesive leadership teams that thrive in dynamic environments. My expertise extends to executive stakeholder management, cross-functional collaboration, and aligning business goals with digital strategies to ensure long-term growth.I'm passionate about driving innovation, leading digital transformation, and positioning organizations for future success. Let's connect and explore collaboration opportunities that drive innovation and process excellence!

Listed skills include Emv, Payment Systems, Cards, Payments, and 46 others.

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  Vice President Global Scs

  Fiserv

  May 2023 - Present - Florida, United States

  In this current role, I drive the execution engine of SCS capabilities for commercial technology solutions for large commercial banking functions. Being an SME regarding money movement globally. Leading multiple region functional teams across LATAM, EMEA and APAC. Providing a wide range of SCS services across multiple platforms. Frequently adds new services and Business Partners. Influences the design of new products and systems. Managing the operational relationships with external vendors, including Banks to ACH operators and a variety of payment networks, supporting the delivery of services and streamlining of processes