Carlos Coronel Email & Phone Number

Mexico City, Mexico

• Led the Mexico CC BU in proactive risk management, ensuring compliance with regulatory requirements and enhancing internal controls in the credit card business.• Coordinated independent assessments of risk environment and controls testing, fostering collaboration between various departments.• Acted as a liaison between the CC BU and Internal Audit, Regulatory Compliance, and Op Risk departments.• Responsible for monitoring relevant controls and ensure appropriate response

Mexico City, Mexico

- Designed the Quality Assurance and Improvement Program (QAIP) for the Internal Audit Department. - Lead Internal Audit Projects and independent initiatives requested by Senior Management. - Co-responsible of the design, update and definition of the Audit Plan.

Mexico City

- Responsible for the supervision of Mexico 2nd line of defense control environment, management of internal and external audits, Data Privacy Management and Monitoring of Operational Risks, Controls, and residual risk, leading a team of 6 risk management professionals.- Directed the implementation of the Global Risk and Control Governance Framework in HR Mexico.- Managed cross-functional teams to design and implement -jointly with the Data Privacy Legal and Compliance offices- , the process and control activities to comply with Banking Regulations.- Managed along with Compliance and Operational Risk Management Units the simplification of control activities in HR, reducing them by a 30% while maintaining HR within Citi's operational and compliance risk appetite.- Managed the design and implementation of automated controls to standardize the performance evaluations of all employees, reducing their execution by 30%.- Managed the design and implementation of communication campaigns and continuous training to improve risk and controls management and awareness.

Mexico City Area, Mexico

- Coordinator of risk based internal audit reviews requested by Citi Senior Management, leading cross functional Subject Matter Experts from different Citigroup countries, aimed to improve current processes, identifying risks and designing and implementing controls.- Managed the execution of E2E process improvement projects in Human Resources. Among others, the reduction of employee onboarding time (from 12 to 4 weeks) and the implementation of control activities to guarantee the correct evaluation of segregation of duties throughout the organization.

- Lead Auditor for the Credit Cards' Claims and Disputes Unit, responsible for the design and execution of the Audit Plan, Audit Execution, Audit Reporting and Business monitoring activities.- Coordinator of remediation activities to address findings by regulators (CNBV) in credit card delivery processes (protection of personal data), and regulatory reports' data integrity.

Project Leader for risk assessment in the operating model and redesign of controls for Citibanamex and Zurich-Santander.

Mexico City

Designed, implemented and managed controls and tools for capital operations and generation of performance reports for Private Banking clients.

Mexico City

Consultant in operational risk and internal control for GNP, Citibanamex, BBVA, Multiva, Bansefi and The Bank of New York Mellon.

Diploma, Marketing

Activities and Societies: Profundizar en conocimientos y técnicas de mercadotecnia, publicidad e investigación de mercados

Operations Research, Business Administration And Management, General

Engineer'S Degree, Industrial Engineering