• Provided ongoing support to clients by addressing inquiries, processing policy changes, and facilitating claims processing• Consistently met or exceeded sales targets and revenue goals through proactive sales efforts and effective client management.• Conducted comprehensive client consultations to assess insurance needs and recommend appropriate coverage plans.• Educated clients on insurance products, explained policy features, and provided personalized recommendations.• Utilized effective sales and marketing strategies to generate leads and expand the client base.

Worked as a content creator, radio host and workshop conductor

• Assisted lawyers with patents, trademarks, copyrights, and intellectual property litigation as well as researching real estate laws• Drafted client communications, deeds, mortgages, and lien releases, requiring strong attention to detail and accuracy