Carlotta Bava Gnerro Email & Phone Number

Italy

United States

As an Operations Coordinator, I oversee logistics and manage relationships within the global tourism and hospitality market, ensuring seamless operations for trips with over 100 participants.1. Trip Planning & Execution: I spearhead the planning and execution of large-scale trips, achieving a 95% customer satisfaction rate through meticulous attention to.

Turin, Piedmont, Italy

Dubai, United Arab Emirates

1. Played a pivotal role as Human Resources Director at WeLearn, establishing key HR functions for a startup environment.2. Expanded the team from 4 to over 10 employees, achieving an 80% hiring success rate through structured recruitment efforts, including over 50 interviews.3. Developed the company handbook, creating essential policies and procedures.

Gloucester, Massachusetts, United States

1. Oversaw all HR functions, including recruitment, employee relations, and compliance, while managing a diverse workforce of over 20 employees.2. Conducted 50+ interviews per week, effectively staffing various roles and ensuring a streamlined recruitment process.3. Collaborated weekly with the CEO and department heads to develop policies that improved.

Turin, Piedmont, Italy

1. Coordinated and managed complex calendars, scheduled meetings, and organized appointments across multiple time zones, ensuring efficient time management and prioritization for the team.2. Assisted with project management by tracking progress, organizing documents, and maintaining databases using tools such as Microsoft and Google Workspace to support.

Chicago, Illinois, United States

1. Monitored travel logistics to ensure timely arrivals and high-quality experiences, addressing any issues that could affect customer satisfaction.2. Communicated with travel partners, such as tour operators and hotel staff, to confirm that scheduled pick-ups, transfers, and excursions occurred as planned.3. Verified booking details to ensure accuracy.

The Hague, South Holland, Netherlands

1. Provided a nurturing and safe environment for children, supporting their emotional, social, and intellectual development through age-appropriate activities and attentive care.2. Balanced play and educational activities, incorporating games, crafts, and language practice to promote learning and creativity while keeping children engaged and entertained.3..

Master Of Professional Studies, Human Resources Management

Bachelor Of Science - Bs, Management, Concentration In Tourism And Hospitality, Graduated

Activities and Societies: Eta Sigma Delta International Hospitality Management SocietyGraduation: December 11th, 2020 Bachelor of Science.

High School Diploma, 12Th

Activities and Societies: High Honor RollExchange Student