1. Partners with Team Members and Leaders to communicate and interpret various Human Resourcespolicies, procedures, laws, standards and best practices.2. Participates and may lead in developing department goals, objectives and systems. 3. Acts as a trusted resource for the organization and consistently demonstrates IEHP organizational values while building strong internal relationships. 4. Responds to requests and inquiries timely and in collaboration with others as necessary to resolve or escalate requests to appropriate Human Resources Team Members. 5. Assist with employee relations issues and resolution. Work closely with Leaders and Team Members to improve work relationships, build morale, increase productivity, engagement, and retention. Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement.6. Assists in the evaluation of reports, decisions and results of the department in relation to established goals. Recommends new approaches, policies and procedures to effect continuous improvement in efficiency of the department and services performed to keep up with industry best practices and to meet the evolving needs of the organization.7. Maintains documentation and performs data reporting by gathering, analyzing, and formatting a variety of information related to their assigned functional area.8. Maintains compliance with federal and state regulations concerning benefits or employment, which may include mandatory training, OIG screening, and keeping up to date with the latest changes in laws and regulation. Serves as the point of contact for compliance related audits. 9. Responsible for providing the highest level of customer service and accessibility to Leaders and Team Members.

• Maintain the day-to-day administration of the HRIS system. Develop complex and custom queries and reports.• Maintain internal database files utilizing Oracle Fusion HRIS and ADP PowerSource II systems. • Report Workers Compensation claims to carrier and respond to requests as needed.• Manage LOA process including educating employees and managers on proper process, sending/receiving required documentation.• Ensure compliance in processing of new hires, terminations, and employee changes. • Identify, analyze and translate business requirements for technology projects. Assist business partners with report generation and problem resolution of HRIS system issues. Develop and maintain business process, application documentation and analytical tools within HR.• Run daily, weekly, monthly, quarterly and annual reports for internal and external HR customers; including Termination Reports, Leaves of Absence, Payroll, and for banking regulatory purposes.

Human Resources• Performed full cycle recruitment to fill open positions which include developing and updating job descriptions, posting positions, phone screenings candidates, interviewing, facilitate new hire orientation and initiate back ground checks.• In compliance with the organizations business plan, I developed and facilitated managerial and staff level trainings to communicate the company's policies and procedures.• Maintained and update Bamboo HRIS System. Produce reports on employee’s personnel information. • Resolved HR issues for employees including complaint investigations, written reprimands, mediation facilitation and performance implementation plans. • Oversaw compliance with all statutes related to unemployment, workers' compensation insurance, and EEOC compliance. • Manage and administer the Company's insurance policies (i.e. Medical, Dental, Life, EAP and 403B Retirement Plan). Communicate with healthcare and worker's compensation vendors. • Manage LOA process including educating employees and managers on proper process, sending/receiving proper documentation, collecting benefits premiums.Office Administration• Provide oversight and management of CAST’s administrative functions – specifically oversight of all administrative staff, volunteers, vendor relations and day-to-day operations of the organization.• Responsible for ensuring the organization is compliant with safety codes.• Provide staff with weekly organizational updates.Accounting• Performed accounting/bookkeeping duties (i.e., accounts receivables and payable using QuickBooks)• Responsible for heading payroll audit with a result of 100% compliance for last 5 years.• Process retirement contribution payments.• Prepare payroll through ADP Payroll services.

• Recruited (i.e., placement of ads, update job descriptions, reviewing resumes, schedule interview). Conducted reference checks and prepare reference summary for clients. • Performed all financial functions (payroll using Paychex services, accounts receivables, and accounts payable). Communicated with external vendors regarding services & follow up on orders. • Developed personnel policies & procedures, benefits package. Managed all computer files; search database and mailing lists.• Maintained confidential company records and files. Proofread and edited all outgoing correspondences. Coordinated projects and special events for staff.

• Managed field office and directly supervised staff of 3 and a caseload of 120 clients. • Developed recruitment strategies for Workforce Investment Act and other County, State and Federal subsidiary Programs. Created worksites in designated area to provide clients with jobs.• Evaluated and monitor training sites on a regular basis for compliance with Training site Agreements; Federal, State and local government laws, regulations and requirements. Acted as Liaison between subcontractor and AYE to ensure services were met.• Recruited, enrolled and assigned clients to designated worksites. Prepared career plan with client and provided assistance to ensure a successful completion. • Networked with affiliations such as Professionals In Human Resources Association (PIHRA) and LA Chamber of Commerce to continue the linkage with other agencies. Reported monthly case notes, goals and attainments into Integrated Service Information Systems.