Carmin Lakhanpal , Ba (Hons.), Chrl Email & Phone Number

Greater Kitchener-Cambridge-Waterloo Metropolitan Area

Kitchener, Canada Area

• Part of company’s Management team with 25 direct reports.• Facilitate contract placements of claims professionals across Canada.• Sales/business development, marketing and client relationship management.• Collaborate with internal and external stakeholders.• Responsible for but not limited to resolving employee relations, attendance, performance and training issues.• Create processes and procedures to effectively manage the department.• Provide daily leadership, guidance and mentorship to all team members. • Prepare and conduct all performance reviews.• Responsible for forecasting with subsequent actions to generate revenue.

Waterloo, On

• Responsible for all human resources function such as but not limited to; full cycle recruitment, termination, training, change management, employee relations.• Create and or edit new workflows and processes based on changing business requirements.• Create and maintain payroll budgets with year end analysis.• Manage attendance records and vacation scheduling for all employees.• Provide a liaison between staff and upper Management.• Provide daily leadership, guidance and mentorship to all team members. • Prepared and conducted all probationary and one year performance annual reviews.• Perform daily, weekly and monthly staff meetings.• Responsible for all benefit and pension additions, deletions and changes.• Responsible for keeping current and abreast of all human resources legislation and requirements.

Kitchener, On

R• Responsible for all recruiting functions including but not limited to interviewing, forecasting, budgeting, selection, recruiting, training and orientation of new staff.• Responsible for all termination functions, including but not limited to termination notification, termination meeting, exit interview and ensure accurate documentation collected.• Responsible for creating and monitoring payroll, benefit, advertising and charitable budgets.• Managed the administration of group pension and benefit enrollment and subsequent changes.• Responsible for time and attendance management including annual analysis.• Created new policies as required and distribute to all staff members.• Chaired advertising and social committee.• Initiated annual performance reviews and handled all performance management issues with appropriate Manager.• Prepare and participate in local recruitment events.

Kitchener, On

• Responsible for providing prompt and exceptional service to Commercial Business clients.• Developed and maintained excellent client relationships to maximize retention.• Responsible for client proposals, renewal reviews, analysis, full marketing on new accounts and presentations.

Cambridge, On

• Managed broad range of HR functions for security Software Company. • Responsible for all recruiting and termination activities.• Designed and facilitated group development activities.• Conducted all new employee orientation, safety training programs and ensured all necessary forms and documentation was complete.• Tracked reviews and handled performance management issues with Managers.• Responsible for all vacation planning /tracking.• Assisted in the compilation and maintenance of job descriptions for all employees and positions within the organization.• Prepared and participated in local recruitment events.• Add/amend employee benefits and assisted employees with benefit inquiries.• Managed day to day office administration.• Promoted workplace safety and ensured health and safety compliance.• Developed and implemented various health and wellness programs.

Kitchener, On

• Participated with recruiting activities including but not limited to sourcing, screening, interview scheduling, preliminary interviewing and recommendations.• Developed and responsible for new hire orientation program.• Developed, implemented and managed activities related to Employee Relations.• Generated funds for various community charities through workplace campaigns and events.• Developed and maintained training and procedure manuals (company and department manuals).• Jointly designed and administered company’s first HRMS system that provided an employee-information database used extensively by HR department and senior executives.• Assisted with the compilation and maintenance of job descriptions for all employees and positions within the organization.• Responsible for the continuing education, training and certification of new and existing employees.

Followed union guidelines to prepare daily internal job postings for over sixty Zehrs stores in Ontario;Processed job postings in accordance with guidelines and procedures set forth in the collective agreement;Contacted successful candidates and provided details of new position; Responsible for approving and processing employee leave of absence requests in accordance with the rules and regulations set forth in the collective agreement;Acted as a resource to General Managers for both current and past job posting activities;Reviewed and adjusted quarterly pay increases for all bargaining unit employees;Provided clerical and administrative support as required to various executives.

Bachelor Of Arts, Sociology/Psychology

Related Courses: Statistical Analysis, Communication Studies, English, Organizational Behavior.

Certificate, Human Resources

Human Resources Program

Leadership