Responsible for developing, maintaining, directing and managing the Delivery Division Emergency Management Programs in both Missouri and Kansas (Evergy East). Coordinate the development and revision of the operating company plan for service restoration as well as train (eLearning modules, simulations and tabletop exercises) all company employees in their roles as it relates to storm restoration. Serves as the liaison to various external organizations including, but not limited to Edison Electric Institute, Regional Mutual Assistance Group Executive Committee, and the Midwest Mutual Assistance Group, SEMA, KDEM, LEPC, MEPC. Leadership role in KCP&L receiving the EEI Mutual Assistance Awards (assistance and/or recovery). Manage the support staff at eight Metro locations. Ensure seamless operations of processes and assist with all potential road blocks. Assess processes that could potentially be streamlined and make recommendations as appropriate.

Responsible for developing, maintaining, directing and managing the Delivery Division Emergency Management Programs in both Missouri and Kansas. Coordinate the development and revision of the operating company plans for service restoration as well as train all company employees in their roles as it relates storm restoration. Serves as the liaison to various external organizations including, but not limited to Edison Electric Institute, Regional Mutual Assistance Group Executive Committee, and the Midwest Mutual Assistance Group, SEMA, KDEM, LEPC, MEPC. Leadership role in KCP&L receiving the EEI Mutual Assistance Awards (assistance and/or recovery). Maintain sensitive load programs, as it relates to power outages.

Managed the terms and conditions of key contracts as well as statements of work in Distribution and Corporate, identifying, mitigating and managing risks to which the Company was exposed in the procurement and contracting process, ensuring that there was a full understanding of key contracts as well as any associated union labor contracts. Worked with stakeholders and suppliers/contractors to address any issues whether that be specific to the contract/SOW or problems in the field. Worked with Procurement, Accounting, stakeholders and suppliers to ensure suppliers were set up on payment terms that were mutually beneficial for both parties while educating stakeholders as it relates to invoices that have discount terms associated with them, and the impact it has to KCP&L. Worked with consultants as it related to Supplier Relationship Management. Sought potential MWBE and other suppliers that Procurement could partner with as a potential supplier for KCP&L. Special projects as assigned. Mentor other Contractor Administrators.

Developed and fostered on-going relationships with foreign utilities, and contractors that KCP&L utilized during SERP. Ongoing work with foreign utilities and contractors with regard to KCP&L's needs during a storm situation (i.e., crew make-up, equipment and materials). Continued to work with the hotels in the metro and outlying areas to continue partnerships as well as build new relationships so KCP&L would be prepared in the event of a major storm. Maintained the Reception, Staging and Integration intranet application making recommendations to Information Technology on necessary enhancements. Trained Staging Managers. For KCP&L crews assisting foreign utilities, assisted with the drive route as well as meals, lodging and fueling along the route. Instrumental (along with former KCP&L Director, OPPD and Ameren) in organizing the start of the Midwest Mutual Assistance Group (2002), and organized first meeting in Kansas City, and assisted other utilities with future meetings.

Administered and managed scheduling process for overhead and underground distribution using PASTA software tool. Provided tactical support to determine resource needs and solutions for Metro North region to include Northland and F&M (OH and UG). Completed the Engineering Resource Plan for the Metro North region. Reviewed Obvient metrics and made recommendations to center management as it relates to improvements (i.e., working jobs with 2-person crews vs. 3-person crews, having Operations handle various jobs, etc.

Handled all underground and overhead distribution work that was contracted by KCP&L. Bid jobs, evaluated bids, awarded jobs, monitored progress, resolved issues, analyzed billings to original bid, and handled the management of all change orders as it relates to the scope of the job. Monitored budgets for all jobs, and provided documentation and analysis if a job was over-budget. Also documented synergy savings as appropriate. Prepared monthly report as it related to all work handled by contractors. Lead quarterly performance review with KCP&L's contractors. Worked closely with Engineering on engineering-focused project s(i.e., worst performing circuits, proactive/reactive cable replacements/riser modifications). Continued to educate various teams as it related to how we bid work on the distribution side of the business, and why we chose to bid as we did. Stayed abreast of changes to the Local #53 contract as well as Local #1464 contract. Mentored new members of Contract Management.

Handled streetlight maintenance and new construction working with the center employees and with Contract Management QA/QCs and CLS (Black & McDonald). Answered all internal and external streetlight questions (i.e., cities, contractors, account reps and consultants). Made process changes to continue the effective forward movement of the streetlight program, addressing individual and city needs. Reviewed all construction bids from CLS prior to construction, ensuring that jobs were ready for construction and managing the in-service date for specific jobs. Built on-going relationships with cities. Handled monthly reporting with each city, addressing all issues in a timely manner. Acted as project manager on large streetlight maintenance jobs, working with contractors, cities, and center personnel. Worked with KCMO and CLS with regard to streetlight inventory issues in the field. Handled changes orders and target price revisions for Project Manager work requests. Prepared pricing analysis spreadsheets for each work request bid by PAR Electric and Capital Electric. Analyzed all outstanding area light orders, to include financial impact, making recommendations on how to address problems with current process. Worked with LDP to contract employees for special projects in the Contract Management and Engineering areas.

Prepared yearly budgets for six home cost centers. Analyzed the monthly expenditures for each of those home cost centers, making recommendations on how to minimize the operation and maintenance expenses. Prepared the business case to bring property damage claims in-house, presenting it to senior management for approval, organized the new damage claims department, developed job descriptions, and trained the new employees with regard to first party, third party and vehicular claims. Handled various property damage claims for the company, verified damage caused, responsible party, appropriate charges billing and collection. Successfully completed the Supervisory Assessment Training.

Supervised the clerical staffs at Dodson, F&M and Northland Service Centers. Primary coach and role model to the support staff. Resource contact to the management team at service centers. Worked with Customer Service Administration in providing budget recommendations to Center Managers to ensure budget dollars were allocated appropriately. Handled various property damage claims for the Company, verifying damage caused, responsible party, appropriate charges, billing and collection. Reviewed billings and invoices for consistency with department budget. Acted as liaison through interaction with internal and external customers, initiating and coordinating any action required. Ensured the compliance of Missouri Center monthly and annual divisional accounting and payroll reporting. Supervised the building operations of the centers including workstation relocations, telephone and computer upgrades. Contributed to the corporate cost reduction goals by efficiently managing the general maintenance and improvement needs of the Centers. Supervised the scheduling, organizing and planning of special meetings and presentations for all Missouri centers. Attended team meetings and 1613 Safety meetings at all Missouri Centers and supported the team concept. Worked effectively with HR and the Union leadership on concerns and/or grievances. Analyzed and prepared various departmental reports (i.e. overtime, maintenance backlogs, STORMS overdue reports, fleet usage, types of work performed at each Missouri center, construction and O&M budgets and safety statistics). Effectively utilized the Work Management System to identify and track C&M jobs. Identified problems or potential problems within each Missouri Center, analyzed the details of the problem and made suitable recommendations. Acted as Company representative at civic functions. Successfully completed Distribution Systems Fundamental, Assessment Center Training for Leading and Working Foreman.

Developed, prepared and administered the department O&M budgets. Developed and implemented effective budget tracking techniques; prepared variance reports. Assisted attorneys in the areas of contract, litigation, bankruptcy, EEOC charges and personal injury and property damage claims by investigating facts, interviewing witnesses, composing pleadings and responses, negotiating certain personal injury and property damage claims, analyzing customer accounts, negotiating customer account deposits, tracking post-petition bankruptcy payments, searching court records and tracking cases. Supervised support staff and temporary support staff.

Responsible for developing, maintaining, directing and managing the Delivery Division Emergency Management Programs in both Missouri and Kansas (Evergy (KCP&L/Westar) footprint). Coordinate the development and revision of the operating company plan for service restoration as well as train (eLearning modules, simulations and tabletop exercises) all company employees in their roles as it relates to storm restoration. Serves as the liaison to various external organizations including, but not limited to Edison Electric Institute, Regional Mutual Assistance Group Executive Committee, and the Midwest Mutual Assistance Group, SEMA, KDEM, LEPC, MEPC. Leadership role in KCP&L receiving the EEI Mutual Assistance Awards (assistance and/or recovery).