Supervised and evaluated the work of subordinate custody staff and assign staff to a particular area or post.Overseer and supervised 200 or more close custody inmates in restrictive housing areas.Overseer officer activities, performance and ensured that the custody, security and welfare of inmates were maintained.Managed schedules to ensure the shift and post areas have coverage. Completed daily rounds, reports, monitored inmate movement and conducted and recorded inmate counts.Conducted cell and inmate search procedures to ensure safety and security of inmates and staff.Implemented, ensured operation procedures, rules and regulations are followed according to policy and procedures.Ability to think and act quickly in emergency situations in order to implement the appropriate course of action.

Effectively communicated with staff, inmates, and the general public to ensure a safe and secure environment.Ensured the care, custody and control of Close Custody Inmates.Maintained assigned area by observing inmate activity in person and on closed-circuit monitors.Operations maintained, recorded and monitored all inmate and staff movement and crossed trained staff as well.Monitored the EIS Security System (Electronic Integrated System) for the institution.Performed general security duties for weapons and contraband which required the search of inmates, visitors, and staff to prevent escape, disorder, rule infractions and harm. Vehicle Maintenance conducted all scheduled maintenance and inspections on all vehicles assigned to the institution.Maintained assigned keys and equipment for your assigned post.Escorted inmates within and outside the institution for medical appointments or court hearings, release, and death in the family.Assisted the Safety Officer for the institution by entering data and maintaining the MSDS Books (Material Safety and Database Sheets) and submitting the semi-annual and yearly reports Safety Reports for the institution.Intake/Receiving processed new and incoming inmates.Created a Security Threat Group (STG) Identification book.Became DCI Certified where I ran back ground checks for the institution.Went to training to be an inspector of Inmate Inappropriate Mail.Did ID's for staff and inmates.

Meet and exceeded productivity levels while processing mail and working the counter.Balanced and counted my cash draw and system.Collected personal property and vehicle taxes, computerized data entry and prepared tax scroll and bills.Learned the rules and laws dealing with county taxes to further assist the public on a daily basis.Assisted the public by providing on tax laws, records, and other related work as required.Learned and read maps if the customer needed property location.Issued Beer and Wine Licenses for Greene County and moving permits for mobile homes.

Completes data entry tasks as required in a timely manner.Answer confidential telephone calls and delivered customer service to client product usersPossess strong communication and organizational skills, extensive experience using PC architecture.Maintained an excellent call quality rating to meet or exceed targeted levels.Provided technical call support for computer hardware and software applications at or above targeted goals.Read, analyzed, and interpreted general business periodical, professional journals, technical procedures, and productsWorks well in stressful situations and in a fast-paced setting.Effectively responds to questions from managers, clients, and customers.

Experienced on Sun SPARCstation, Personal Computers, and AS/400.Performed system initial program loads, data backups, restores, and email setup and database administration.Performed data transfers, installed, loaded, and troubleshooted PC software and peripherals.Operated the Configure Management Data Software (CMDS education software).Produced Structured Query Language Reports (SQL) to and for oral specifications.Checked processing and installed software on NT (Network Technology) Server and Workstations.Knowledgeable programming and software languages Oracle 7.3.x RDBMS, SQL (Structured Query Language), and UNIX.Proficient with various operating systems DOS, Windows, Sun Solaris 2.x, and DB2.