Carol Johnson Email & Phone Number

Luverne, Mn, Us

Sioux Falls, South Dakota, United States

Maintain customer records by updating account information.Resolving product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve a problem, expediting correction or adjustment, and following up to ensure resolution.Processing orders, forms, and requests.Keeping records of customer interactions, transactions, comments and complaintsCommunicating and coordinating with colleagues as necessaryProviding customer or account manager feedback. professional customer support

Sioux Falls, South Dakota Area

Responsibilities:Communicate professionally with customers via phone, email and order import. Complete orders online through email, website,phone and assist walk in customers Provide knowledgeable answers to customers inquiries regarding products, pricing and availability Assist sales in quotes and new customer contact information. Availability of product, replacement options and shipping status or ETA Answering billing inquiries, take payment.Troubleshoot problems and discrepancies with the customer, inter office departments Crossed trained in billing and reception. Heartland Paper is home to one of the most complete distributors for equipment and cleaning supplies, packaging and janitorial supplies, printing papers, foodservice disposables.

Sioux Falls, South Dakota, United States

Sioux Falls, South Dakota Area

As a licensed Daycare Provider was Responsible for the the welfare of other people's children.• Perform a variety of activities for children such as songs, games and story telling • Develop day by day activity plans • Plan and apply activities to meet the emotional, bodily, intellectual and social needs of the children in my home. • Establish child routines and offer constructive guidance • Ensure children are supervised at all times • Prepare and dish up nutritious meals and snacks • Set-up policies and procedures regarding disciplinary policies • Provide playing equipment and toys to kids • Provide instant solution or call to help in case of emergency

Sioux Falls, Sd

As a Qwest Communication Customer Service / Sales representative i proactively managed customer relationships, acknowledged tenure, discovered opportunities from current and new customers and closed sales professionally and honestly. . Continual working knowledge of all company products, services and promotions. Make recommendations according to customer’s needs. I listen and understand instructions, and am able to change the way i communicate to suit the task in hand. I have been placed in different situations, from handling conflict to trying to persuade a customer of the benefits of buying a product.As a Qwest Communication Loyalty Representative I answered customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism.

Dell Rapids

Work with nurses and supervisors to ensure the best quality of living for residents.Assisted residents with daily living/recreational activities.File daily documentation on residents daily progress.

Sioux Falls, South Dakota Area

Gateway Inc. manufactured, supported, and marketed a wide range of personal computers, computer monitors, servers, software and computer accessories. Plasma TV's, cameras, printers. I was trained to identify buying signals, look for opportunities, to negotiation, I learned how to use sale techniques, and sales questioning. I was knowledgeable and comfortable selling the products offered. Sales associates at Gateway each had a unique imprint on a customer account, each employee was held responsible for the integrity of our work. this was a highly competitive position. Placed above the call center floor were monitors, you wanted your name on that board because it meant you were selling ...

Sioux Falls, South Dakota Area

Demonstrated ability to plan, organize, set priorities, and meet deadlines, accompanied by an ability to handle a number of tasks. Point of contact to receive, review and electronically log customer jobs.Operate office/production equipment including printer, large industrious copier, fax Clean and maintain office equipment troubleshoot when necessary.Process forms and update information using a PC. Resolve inquiries on deadlines and delivery if finished product. Provide troubleshooting assistance to Employees on various copiers throughout Citibank Maintain a high level customer service/professionalism. Our doors were open to Citibank recruiters/ managerial staff. Ability to read and interpret documents.I was a copy center associate, and ran the citibank copy center along with one other employee. My supervisor was based in Nebraska, it was the associates responsibility to open the copy Center at 8 am and close at 5 pm. We were responsible for hours of operation, staying on task and prioritizing work orders . taking inventory, billing jobs created and ordering supplies.

Madison, South Dakota

I watched as Bethel went from stand-alone nursing home to include assisted living, a chapel, adult day programs and independent living options. In the fall of 1996 my mother was moved into Bethel, I worked at Bethel for one yr after my mother became a resident, it proved hard to work in the same Nursing home and was time for me to move on. I returned every Wednesday and every other Saturday for 11 more yrs. A wonderful, caring staff, many long term. A lot of wonderful memories are here.