Carole Gomes Email & Phone Number

San Jose, CA

Drive process improvements and development of new processes and procedures to meet SOX compliance.Manage cross functional projects and provide ad hoc reports representing the interests of Sales Management, Finance and Sales Operations.Effectively develop, document, execute, manage, and measure assigned sales process projectsand initiatives.Validate.

San Jose, CA

Process sales orders in SAP.Work with sales account team on managing Central Region accounts.Manage the support maintenance contract process and monthly report.Prepare and process sales orders, includes license key requests and generations.Maintain current and accurate customer files and information. Create service work orders in salesforce.Answer Customer.

• Receive new purchase orders, order changes, and cancellations from Field Sales and Product Division Representatives.
• Convert quotes into sales orders via SAP.
• Continuous follow up on order configuration changes and issues.
• Creation of proforma invoices for Letter of Credit payment terms.
• Interact with assigned Divisions, Field Sales offices, Corporate Finance and Treasury department.
• Handle International and Domestic sales order processing and data coordination for new purchase orders and change-order submissions, returns, and overall backlog management.