Wendy Burns Email & Phone Number

Responsible for leading a nationwide team of Inside Sales Representatives to build solid relationships with clinical and IT divisions of the Vocera Healthcare existing customer base with upwards of a $25 million dollar quota yearly. Our goal is to support hospitals in their effort to improve patient safety and satisfaction, as well as to increase hospital efficiency and productivity with our hardware and software solutions: Voice and Secure Messaging Platforms for Smart Phones, Alarm Management, Integration Solutions, Clinical Workflow Engines, Patient Experience Technology providing a continuum of care with a unified platform restoring healthcare back to the patient's bedside.The Vocera Platform: Enable nurses, doctors, and everyone who delivers patient care to communicate with less effort and make informed decisions quickly, with the leading platform for clinical communication and workflow. Streamline the flow of information among people and clinical systems. Get unmatched clinical expertise, proven security compliance, and the flexibility to choose the right device for the role. It is an operating environment for a set of systems, software, and communication devices. These include:Communication software: Enable voice calling and HIPAA-compliant secure texting inside and outside the hospital.Smartphones and wearable devices: We offer the wearable, voice-controlled Vocera Badge, Vocera Smart badge, and many mobile devices. Our software also runs on Apple iOS, VoIP devices, and desktop consoles.Care experience software: Make it easier for nurse leaders to address patient needs to improve satisfaction and outcomes by sending alerts from a tablet or Apple iPad to the right person instantly.Alarm management system: Help reduce interruption fatigue and improve patient safety with event-driven alarm management.System Integration and Interoperability: Our solutions interface with most clinical systems used in hospitals, and are interoperable with many.

Extension Healthcare is leading the hospital market into the next generation of alarm safety by combining advanced alarm management middleware with a unique secure text messaging solution to enable an optimized clinical event response workflow.Extension Engage™ is a 510(k) certified enterprise alarm safety and event response solution specifically developed for hospitals and acute care facilities. The advanced alarm management middleware helps reduce the dangers of traditional medical alerting processes, including alarm fatigue, as well as decrease the noise and interruptions experienced by clinicians and patients and improve caregiver communication. The Engage platform, which consists of the Extension Engage clinical workflow engine and the Extension Engage Mobile application, delivers the most comprehensive hospital alarm management, event driven secure text messaging, and care team collaboration solution in the healthcare market.

Hatboro, Pa

Team Lead for inside sales and mobility solutions sales/support at Stanley Healthcare, the healthcare solutions business of Fortune 300 company Stanley Black & Decker (NYSE:SWK), serving 15,000 acute and long term care organizations. • Maintained pipeline of product sales resulting in 1.1 million dollars in revenue. Collaborated with marketing and sales leadership in customer targeting, pricing and promotional strategy for multi-touch demand generation campaigns.• Lead the integration and support of multi-million dollar medical cart product line into the Stanley Healthcare solutions portfolio, including sales training, optimizing the lead distribution process, expediting RFP response time, managing channel partner relationships, and acting as Product Management liaison.• Strong M&A and sales training experience: facilitated the transition of knowledge and responsibilities from the InfoLogix Inside Sales team to the acquiring Stanley Healthcare team after company’s acquisition.• Identified, developed and deployed programs to capture maximum revenue, including re-quoting opportunities with revised pricing structures, execution of business plan to liquidate excess inventory, and farming product sales records for fleet expansion.

Hatboro, Pa

Developed quote/proposal 'bid desk' process for the healthcare sales team. Responsible for reviewing all healthcare quotes, proposals, and RFPs for product and pricing accuracty. Upsold accessories and services to add to quotes for additional margin. This up-sell strategy brought the company over $200k in the first 6 weeks of the programs' initiation. Organized contributing RFP team members to meet critical timelines to meet submission deadlines. Conducted 'post mortem' roundtable discussions to review projects not won in order to determine next best steps in future projects.

Hatboro, Pa

Primary internal resource for the administration and maintenance of the Infologix Channel Program, including but not limited to Channel partner pricing distribution, account registration, tracking/reporting Channel sales, product education to Channel partner sales teams, interfacing regularly with internal teams ( finance, marketing, product development) to ensure Channel program success

Hatboro, Pa

Responsible support of regional sales directors on day to day sales needs including product support, quotations, and sales lead management. Manages sales campaigns for regions supported, including outbounding call campaigns, email blasts campaigns.  Developed strategic plans with regional & national management to support and maximize penetration of target accounts, current accounts and prospect accounts. • Participated in Quote and Sales Proposal development and management for each Territory Account Manager supported.• Collaborated with TAMs on new leads and existing sales leads.• Instrumental in assuring focused and productive communication with the new and existing clients, external distributors, representatives and agents.• Partner with National Territory Account Managers to develop strong relationships in various healthcare organizations.

Hatboro, Pa

Responsible for assisting the sales force on directing sales opportunities and provide information in response to inquiries about products or services. Resolved customer requests, questions and technical issues frequently requiring analysis of situations to determine best use of resources from Infologix, Inc.  Pre/post sales support to regional territory account directors for healthcare division. Customer order management interface with both sales and customer to include communication around lead time, pricing, delivery status. Regular interface with purchasing, suppliers, and operations management. Proficient in customer satisfaction and customer support.

Doylestown Pa

Sales Coordinator: Supporting sales team in attaining sales targets in pre and post sales efforts. Instrumental in assuring focused and productive communication to sales team as well as clients.• Supported 3 account executives and 1 wireless engineer for pre/post sales efforts, reported directly to VP of Eastern Operations and VP of Worldwide Sales. • Maintained day to day office administration of East Coast operations. • Managed engineering scheduled for onsite customer projects.• Managed manufacturer sales lead distribution and reporting company-wide.